Application Support

4 weeks ago

Ottawa, Canada 2i Solutions, Inc Full time

There is a 2 year contract opportunity for an Application Support & Delivery Manager, in Ottawa.
Work would be done remotely until the pandemic situation normalizes.
Please reply if you’re available. In case you are not the right resource, please refer someone. Thanks
Must haves:

• Reliability level Security clearance is mandatory
• 7+ years of experience in leading a range of mid- size initiatives with above-average levels of complexity and business criticality
• Certifications : PMP, Agile/Scrum
• Comprehensive knowledge of Agile/ Scrum project management methodologies and tools
• Experienced in managing application support teams and small/medium projects
• Experienced in delivery of new projects as well as providing end to end support for current products

If you are available, please send your resume to bakul.jain@2iresourcing.ca or hiten.shah@2iresourcing.ca OR refer someone interested.

Thanks

Position title: ‘Application Support & Delivery Manager’

– Hired contractor will initially start working remotely. However, when Innovapost resumes onsite work, contractor will have to be full-time onsite (365 March Rd, Ottawa) as well.
Hiring Manager will be looking for local candidates only.

– Hiring Manager is open to market rate

– Key responsibilities of the hired contractor will be,
1. Maintenance and support of portfolio applications
2. Lead minor enhancement projects
3. Lead some work requested by other teams who has dependencies on the portfolio applications

– 5 to 10 years of relevant experience should be the sweet spot. Over 10 years of experience will be an overkill as this role does not involve large scale project delivery

– This is not a classic PM role but some experience will be required to lead minor projects

– Ideal candidate would be an excellent collaborator and will have Scrum Master experience

– The start date is firm (September 28, 2020) and contract duration is 2 years

We are looking for an intermediate Application Support and Delivery Manager with some PM and Scrum Master responsibilities to join our team. The successful candidate will be accountable for support of an existing portfolio of applications in Shipping Systems domain and delivery of new initiatives in a fully Agile/Scrum team environment.

RESPONSIBILITIES
* Manage all aspects of application support for a set of applications
* Lead Scrum ceremonies such as daily Scrum standup meetings, sprint planning and retrospective sessions
* Work with the Business Product Owner to define delivery roadmap
* Work closely with IT Ops and Business Partners to manage effectively and efficiently resolution of incidents related to your portfolio of applications
* Create and manage schedules, budgets, quality, communication, resource and risk management plans
* Provide the direction required to meet the delivery objectives and commitments
* Prepare reports regarding status of delivery
* Ensure appropriate management of stakeholders throughout the support activities and new implementation initiatives
* Collaborate with the IT PMO to ensure compliance with project standards, processes, tools and methodology
* Work with the BSD IT Partner to ensure compliance with engagement processes and business partner requirements
* Oversee integration of the agile team’s deliverables with other sub-domains

QUALIFICATIONS
• Project Management: experienced in managing application support teams and small/medium projects
• Comprehensive knowledge of Agile/ Scrum project management methodologies and tools
• Delivery and Product Support Management: experienced in delivery of new projects as well as providing end to end support for current products
• Financial Management: strong understanding of key concepts of financial processes such as budgeting, forecasting, etc.

EDUCATION AND CERTIFICATIONS
• Academic : Post-secondary degree or higher in Computer Science, Engineering, Technology or related field (required)
• Certifications : PMP, Agile/Scrum

EXPERIENCE
• 7+ years of experience in leading a range of mid- size initiatives with above-average levels of complexity and business criticality

OVERALL SKILLS – ABILITIES
• Facilitate and encourage collaboration in a cross-disciplinary Scrum team environment, across multiple projects and multiple locations
• Excellent written and verbal communication skills
• Strong time-management skills

#J-18808-Ljbffr

  • Computer Application Support

    4 days ago

    Ottawa, Canada Promaxis Systems Inc. Full time

    **Senior Computer Application Support**(Reference: P - SXE)Our Federal Government client is looking for a Senior Computer Application Support in Ottawa, ON (National Capital Region). The following qualifications are required: *** **Job** **Description**:DEA requires the services of a Senior Computer Application Support Consultant to address the resource...

  • Computer Application Support

    5 days ago

    Ottawa, Canada Renaud Consulting Full time

    We currently have a requirement for a public sector client looking for a  Computer Application Support specialist. Please see below for the qualifications and requirements.The contractor will document the business requirements needed for the configuration and development of SharePoint Online (SPO). The contractor will configure the various SharePoint sites,...

  • Manager, Applications Delivery and Support

    7 days ago

    Ottawa, Canada Smart & Biggar Full time

    What We Do. Smart & Biggar has been at the forefront of intellectual property (IP) and technology law for over 100 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada’s leading IP firm. We are committed to hiring people with different backgrounds and experience, who represent...

  • Senior Computer Application Support

    1 day ago

    Ottawa, Canada MDOS Consulting Full time

    We are looking for a Senior Computer Application Support for Department of National Defence (DND) with a Security Clearance Level of Reliability. Job Description: 1. Must have four (4) years of experience in the migration and/or deployment of Microsoft 365 and SharePoint Online, and the implementation of PowerApps and Power Automate Workflows for an...

  • Senior Computer Application Support

    1 day ago

    Ottawa, Canada MDOS Consulting Full time

    We are looking for a Senior Computer Application Support for Department of National Defence (DND) with a Security Clearance Level of Reliability. Job Description: 1. Must have four (4) years of experience in the migration and/or deployment of Microsoft 365 and SharePoint Online, and the implementation of PowerApps and Power Automate Workflows for an...

  • Senior Computer Application Support

    2 days ago

    Ottawa, Canada MDOS Consulting Full time

    We are looking for a Senior Computer Application Support for Department of National Defence (DND) with a Security Clearance Level of Reliability. Job Description: 1. Must have four (4) years of experience in the migration and/or deployment of Microsoft 365 and SharePoint Online, and the implementation of PowerApps and Power Automate Workflows for an...

  • Intermediate Analyst, Application Support

    3 days ago

    Ottawa, Canada University of Ottawa Full time

    Follow us on LinkedIn **Job Type**: Employee Duration in Months (for fixed-term jobs): 25 Job Family: IT Support of Open Positions: 1 Faculty/Service - Department: Academic Services and Planning, IT Solutions Campus: Vanier Hall Union Affiliation: UOITP Date Posted: February 19, 2024 Closing Date: March 01, 2024 Note: Applications will be...

  • Application Support

    3 weeks ago

    Ottawa, ON, Canada 2i Solutions, Inc Full time

    There is a 2 year contract opportunity for an Application Support & Delivery Manager, in Ottawa. Work would be done remotely until the pandemic situation normalizes. Please reply if you’re available. In case you are not the right resource, please refer someone. Thanks Must haves: • Reliability level Security clearance is mandatory • 7+ years of...

  • Child and Youth Worker

    2 weeks ago

    Ottawa, Canada Pinnacle Support Full time

    We are looking for highly experienced and motivated Youth Workers to join our team. As a Youth Worker, you will be responsible for providing support to vulnerable youth and assisting them in achieving their goals. To be eligible for this role, applicants must possess a completed degree relevant to the field, such as Child & Youth Worker, Psychology, Social...

  • High-risk Child and Youth Worker

    2 weeks ago

    Ottawa, Canada Pinnacle Support Full time

    Employees shall be responsible for the following duties and responsibilities: - Ensure the safety of all persons (clients, staff, and family members) within the residence. -Supervise and assist in all activities of daily living (as outlined in individual client plan of care or files), and the development of adaptive daily living skills such as social...

  • High-risk Child and Youth Worker

    6 days ago

    Ottawa, Canada Pinnacle Support Full time

    Employees shall be responsible for the following duties and responsibilities: - Ensure the safety of all persons (clients, staff, and family members) within the residence. -Supervise and assist in all activities of daily living (as outlined in individual client plan of care or files), and the development of adaptive daily living skills such as social...

  • Overnight High-risk Child and Youth Worker

    2 weeks ago

    Ottawa, Canada Pinnacle Support Full time

    Employees shall be responsible for the following duties and responsibilities: - Ensure the safety of all persons (clients, staff, and family members) within the residence. -Supervise and assist in all activities of daily living (as outlined in individual client plan of care or files), and the development of adaptive daily living skills such as social...

  • 036, Junior Computer Application Support

    4 days ago

    Ottawa, Canada Maverin Inc. Full time

    JOB ID# 036 Role: Junior Computer Application Support Client: Federal Government of Canada Client Contract duration: 3 months Start date: August 2023 Location: Hybrid / NCR Language: English Clearance: MUST hold a Top Secret security clearance (please indicate on resume) **Responsibilities could include but are not limited to**: - Large Foundation...

  • Intermediate Analyst, Application Support

    3 days ago

    Ottawa, Canada University of Ottawa Full time

    Job Type: Employee Duration in Months (for fixed-term jobs): 12 Job Family: IT Support of Open Positions: 1 Faculty/Service - Department: HR_3704_9 Campus: Main Campus Union Affiliation: UOITP Date Posted: August 07, 2023 Closing Date: August 18, 2023 Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date...

  • Business Application Support Officer

    6 days ago

    Ottawa, Canada House of Commons Full time

    **Business Applications Support Officer** **Reference**: 2223-2023-263 **Rate of pay**: $61,479 - $77,790 annually **Classification**: ADG-F **Outcome**: Temporary **Work environment**: Hybrid **Work location**: Ottawa, ON **Service area / Division**: Office of the Sergeant-at-Arms and Corporate Security / Security Project Management and...

  • IT Technician

    6 days ago

    Ottawa, Canada GCOM Support Full time

    Local computer repair company looking to add a new member to the team. We specialize in residential computer/mac repair and cell phone/tablet repair. **Responsibilities** - Supporting a wide range of hardware and software including Windows, Mac OS, iOS and Android - Regularly follow up with clients regarding status of repair - Effectively communicate...

  • Application Support Specialist

    2 days ago

    Ottawa, Canada laurysenkitchens.com Full time

    Major Responsibilities: - Provide outstanding customer service to our internal employees - Assist with basic IT related tasks as part of a team - Work with multiple types of software, with mínimal learning time - Maintain a clean and organized work environment - Provide innovative solutions to uncommon problems - Manage helpdesk system Additional...

  • Youth Worker

    4 weeks ago

    Ottawa, Canada Pinnacle Behavioural Support Full time

    Pinnacle Behavioural Support is searching for experienced and motivated Youth Workers to assist with our In-Home and Residential services. Applicants should have a strong foundational knowledge of mental health, trauma-informed approaches, conflict management, and verbal de-escalation techniques. Applicants must possess a completed degree relevant to the...

  • CRM Application Specialist

    3 weeks ago

    Ottawa, Canada Great Canadian Entertainment Full time

    CRM Application Specialist (#61705) About the Job: Mindwire Systems is seeking the services of a CRM Application Specialist for Crown Corporation Client. Client Location: Ottawa, ON Working Environment: Remote Responsibilities but not limited to: Microsoft Dynamics CRM/ Microsoft Power Platform, support, and development processes .NET...

  • Business Application Manager

    3 weeks ago

    Ottawa, Canada Telesat Full time

    Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 50 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown...