Social Media

3 weeks ago


Richmond BC, Canada Pacific Coastal Airlines Ltd. Full time

YVR Airport South - Pacific Coastal Head Office, 4980 Cowley Crescent, Richmond, British Columbia, Canada Req #204
Pacific Coastal Airlines is seeking a temporary full time Communications & Content Coordinator to be based at our headquarters in Richmond, BC at South Terminal of the Vancouver International Airport with the option to work hybrid. We are excited to welcome a creative and highly motivated individual to our growing company.
This position reports to the Vice President, Customer & Commercial. The Communications & Content Coordinator is responsible for the delivery of corporate communications that support our organizations vision, values and strategic goals. This position supports various communication plans and strategies which include campaigns, storytelling, internal communications and the promotion of company programs and employee engagement efforts across all social media channels.
Employee Communication and Engagement
Support celebrating employee events to recognize important milestones and key achievements of the airline
Support Employee Services with event planning and provide a presence at functions for purpose of reporting to all employees
Manage archive of corporate photographs, key milestones, events and timeline history
Support Employee Services efforts of new employee recruitment by posting key positions to social media and supporting their recruitment campaigns
Social Media
Responsible for the management of all social media channels including, but not limited to Facebook, Twitter, LinkedIn, Instagram, YouTube, TikTok
Accountable for the security of these platforms and ensuring that only approved content is distributed via these platforms
Produce engaging external content for our customers to keep them informed of changes at our organization through written copy, photographs and video
Brand
Maintain the brand standards guide and library
Provide brand management education to internal stakeholders to help reinforce the standards
Ensure that any changes to brand standards are documented and rolled out throughout the organization for easy adoption
Ensure that departmental branded bulletin, memo, and directive remain updated and accessible to departmental leaders
Content
Create and distribute relevant, compelling content to targeted stakeholders throughout select mediums including email, blog, newsletters, social media and website
Manage “The Weekly” by populating with engaging content about our company to be shared with all staff internally
Publish engaging content to our website’s blog
Source and/or produce photos and video to support content
Serve as corporate photographer
Assist in development of intranet content and document libraries for intranet
Collaboratively work with Employee Services and departmental leaders to ensure that our intranet effectively communicates organizational changes and news
Media Relations & Reputation Management
Monitor media channels and respond/forward all appropriate media requests to spokesperson
Protect and enhance the corporate brand by correcting inaccurate comments or statements and by seeking opportunities to inform key stakeholders and public about the company, its history and its commitment to people and communities
Departmental Communications Support
Support departmental leaders by providing awareness, training, and access to various communications mediums, tactics and technology to help them develop and improve communication within their department
Corporate Values – understand, embrace and apply the Pacific Coastal Airlines Corporate Values daily
Embrace Diversity and Foster Unity
0 – Support the PCA 2.Safety – actively participate in Pacific Coastal Airlines’ Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation, and comply and promote the company safety policy and safety culture
A post-secondary degree or diploma in communications, journalism or marketing, or suitable combination of education and experience
1-2 years of experience in corporate communications at 50+ staff organization
Previous experience within the commercial aviation industry is preferred
Strong social media skills and storytelling abilities
Exceptional written and verbal communication skills
Proficient with Adobe creative software tools
Creative, adaptable to change in an evolving environment
We are inclusive, respectful, and have a friendly corporate culture.
Health Benefits: We offer a standard benefits package for permanent employees consisting of extended health, dental, travel medical, life insurance, AD&D, an employee and family assistance program, paid sick days, and paid personal emergency days.
We recognize and value industry experience by offering competitive compensation commensurate with prior experience as well as a company-match Group RRSP to assist with retirement planning.
Travel Benefits : We offer excellent travel perks within the Pacific Coastal network for employees, their eligible family members, and their buddies. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.
We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, age, disability or any other identifying characteristic.
~ YVR Airport South - Pacific Coastal Head Office, 4980 Cowley Crescent, Richmond, British Columbia, Canada

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