Shop Shift Lead

Found in: Jooble CA O C2 - 2 weeks ago


West Vancouver BC, Canada Arc'teryx Limited Full time

You are a part of every area of the retail store including experience, product, community, operations and people, and are inspired to seek out ways to evolve our practices.
Supporting the entire in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment
Supporting product guides in delivering a world-class guest experience through authentically sharing technical product knowledge
Supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
Building community by actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in
Supporting inventory management throughout the day to maximize sell-through, including receiving, processing, restocking and destocking, and visual merchandising
Communicating all company initiatives, policies, and priorities to the team in collaboration with, or as required by, the Store Manager
Leveraging all necessary tools to manage the store business operations in overseeing sales targets, labor and budget management
Networking with potential partners to support events and to help maximize brand engagement in the community
Managing the opening and closing procedures for the store, as designed by the company and leadership team
Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Regional social media channels
You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
You have strong time management skills and can prioritize and adapt to daily business needs in the moment, giving feedback and direction when needed
You remain highly flexible and adaptable when faced with ambiguity
All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
Under the direction of the Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request
You are available for a minimum of one open, one close and one weekend shift each week.
Full Time – 30- 40 hours per week (5 days per week)
Part Time – 10- 30 hours per week (2-4 days a week)
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
Join us in creating positive change in ourselves, our communities, and the world.


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