Weekend Shift Lead

3 weeks ago


Vancouver BC, Canada Fraser Health Full time

The salary range for this position is CAD $52.Why Fraser Health?

Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.
All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

The Access & Flow Leader is responsible for overseeing and coordinating the delivery of access & flow services across Mental Health & Substance Use Services (MH&SUS), primarily on weekends and/or as assigned. Provides leadership and direction to designated staff at Fraser Health (FH) MH&SUS assigned sites including Patient/Client Care Coordinators and/or Charge Nurses, and leadership to external health care agencies, regarding timely patient placement to and from FH MH&SUS sites. Assesses the efficiency and effectiveness of patient placement within applicable site(s) and surrounding regional/provincial health care facilities; makes critical decisions and solves complex problems which impact patient care and safety in accordance with established policies & standards of quality and patient care. ensures patient safety protocols are followed and staffing issues are addressed in accordance with collective agreements /administrative policies. Implements appropriate policies and procedures and provides guidance to health care teams regarding admission requirements and criteria; Develops and maintains effective working relationships with site medical and clinical healthcare providers, management and administrative personnel; This multi-site position performs duties at MH&SUS assigned sites and requires travel to and/or work at various site Emergency departments within Fraser Health.

Facilitates timely patient placement at designated FH acute sites; coordinates patient placement activities by assessing current and projected capacity, prioritizing and expediting critical issues requiring immediate action; evaluates potential staff implications to ensure optimal flow of patients between various units on any given shift. Reports back to MH&SUS / Site Administrator On-Call (AOC) managers for preparation for regional access and flow meetings.
# ensures that appropriate resources are available, including staffing and equipment, to provide safe care, by activities such as assesses workload/staffing needs, allocates staff and authorizes the use of overtime, and consideration of contingency staffing plans. Liaises and collaborates with Staffing Services to ensure optimal staffing levels are maintained and the use of overtime is effectively monitored. Consults with Patient Transfer Network (PTN) and community resources as required to identify appropriate care for patients by developing and maintaining an understanding of available services at external health care facilities and agencies, determining appropriate contacts, and transfers and discusses bed availability and resources on a patient-to patient basis.
# Screens higher level of care referrals for appropriate service level match, including those from other health authorities for Psychiatric Intensive Care Unit (PICU) beds; liaises and communicates with clinical/medical/operational leadership regarding referral screening and outcome if required, and provides direction to applicable staff regarding patient transfer to the appropriate site/unit.
# Liaises with and notifies MH&SUS Administrator on Call (AOC) of actual or potential problems which may have safety, legal or media implications.
# Coordinates acute site transfer planning, both external and internal; Acts as a clinical resource for nursing staff and provides clinical guidance in patient placement and flow, bed utilization, and interpretation of administrative policies such as when there is difficulty in accessing resources for patient care; assists Bed Booking staff in allocating beds, interfacing with nursing units and services and notifying the Manager or AOC of actual or potential problems and follow up.
# Consults and advises to FH leadership, acute and community staff on the interpretation and application of patient access and flow policies and procedures, and eligibility for non-acute bed resources. Makes recommendations regarding resources management.
# Develops new or proposes changes to existing patient access and flow policies, procedures, protocols, standards and criteria in conjunction with the interdisciplinary team, to optimize timely bed access and appropriate patient placement. Works with clerical support and interdisciplinary staff on maintaining current and accurate databases for bed availability to achieve optimal utilization and ensure patient information is efficiently managed, including through activities such as analyzing statistics and trends (e.g. identifies and participates in strategies to best manage the designated patient populations.
# Identifies and promotes continuous quality improvement opportunities and activities including utilizing nursing research to implement current best practices in patient care. Represents FH on external and internal committees and project groups at local levels to promote FH MH&SUS interests, provide an organizational perspective regarding patient placement, bed utilization, current issues and trends, and communicate opportunities for improvement and development.
# Bachelor's Degree in Nursing from an approved School of Nursing, and current practicing registration as a Registered Nurse/Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
Five (5) years' recent, relevant, acute care experience with mental health and substance use services, including a minimum of two (2) years' experience in a supervisory and/or administrative capacity or an equivalent combination of education, training and experience.
Valid BC Driver's License and access to a personal vehicle for business-related purposes.

Demonstrated knowledge of principles for bed management.
Working knowledge of pertinent legislation, policies, standards and collective agreements.
Demonstrated ability to supervise, lead and provide work direction.
Demonstrated ability to communicate effectively, both verbally and in writing.
Demonstrated ability to deal effectively with patients, families, the public, medical staff and members of interdisciplinary teams.
Ability to operate related equipment including proven ability to utilize applicable software.


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