Student Care Specialist

2 weeks ago

Newmarket ON, Canada Southlake Regional Health Centre Full time

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.


Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.



This role is for an accomplished regulated healthcare provider with experience in clinical practice, adult education, facilitation, change management and electronic information systems. The Clinical Informatics Specialist will participate in customizing, testing and implementation of applications, upgrades and enhancements to the Meditech application and other health information systems supported by the ICT Department.



University Degree in healthcare science or appropriate field required. Minimum two years of hospital experience working with a major Health Information System e.g. Ability to manage multiple projects and support multiple applications that are critical to the organization
Ability to work well in team environment and to foster good team building principles
Strong oral communication, critical thinking, job task planning and organizational skills
Typing skills - 50wpm preferred
Learn new computer applications quickly and be able to troubleshoot effectively under pressure
Must be willing to work long hours at critical periods in the project which includes evenings and night shift during go live of applications to support end users.
For any system downtime/updates/upgrades, the work may be need to be done off-hours during the week or on weekends - this will require flex schedules.
Computer literacy - Microsoft O365 applications and Windows operating system familiarity.
As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital's Occupational Health and Safety department. Successful candidates will be required to submit proof of COVID-19 vaccination (two doses) from the Ontario Ministry of Health website or other authorized source directly to the Occupational Health and Safety department. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities.

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