Accounts Receivable Specialist

3 weeks ago

Edmonton AB, Canada Robert Half Full time

The AR/Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.

Role Responsibilities

  • Ensure timely collection of outstanding receivables.
  • Contact customers regarding overdue accounts.
  • Maintain detailed documentation and notes of calls and follow-ups.
  • Regular review and reconciliation of customer accounts.
  • Monitor customer accounts for non-payment and late payments.
  • Receive and fill out receipts for third party payments, whether by cash, check, credit, and other forms of payment.
  • Resolve payment discrepancies.
  • Assist with month end closing and prepare monthly A/R metrics.
  • Process credit card payments to rectify outstanding account balances.
  • Update management on overdue accounts.
  • Make recommendations for 3rd party collections and bad debt write-offs.
  • Perform other duties and responsibilities as required.
  • Prepare and send collection letters or emails to customers.

Qualifications and Skills

  • Minimum of 3 years progressive work experience in collections and accounts receivable
  • Demonstrate ability to work in a multi-tasked, fast-paced and changing environment.
  • Strong Microsoft Office skills, with advanced skills in Excel and Word.
  • Excellent organization skills and written and verbal communication skills.
  • Strong negotiating, problem solving and decision-making abilities.
  • Experience working with large volumes of data.
  • Experience is a project related environment is an asset.

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