ServiceNow Application Portfolio Manager

4 weeks ago

Vancouver BC, Canada E-Comm 911 Full time

ServiceNow and Corporate Applications
As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police, fire call taking, dispatch services to more than 70 police and fire departments, and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich. At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.
RESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATION
We are seeking an Application Portfolio Manager (APM), who will be the ServiceNow and Corporate Applications Service Owner to oversee and strategically guide those applications utilized at E-Comm 911. This role involves comprehensive management of the ServiceNow and Corporate Applications services portfolio, including application inventory and their roadmap, establishing strategic direction for the service, aligning with business objectives, and optimizing investment across the portfolio. The APM will be responsible for the full lifecycle of applications, from selection and design to maintenance and retirement, ensuring the portfolio's cost efficiency, effectiveness, and evolution in harmony with the company's strategy and market developments.
You will work closely with various stakeholders, including internal IT teams, business units, and vendors, to ensure that our application portfolio aligns with the company's strategic objectives and delivers maximum value.
Develop and maintain a comprehensive understanding of the organization's ServiceNow and Corporate Applications landscape, including current applications, dependencies, and future needs
Define and implement application portfolio management strategies, policies, and procedures to optimize the use of resources and minimize risk
Collaborate with Finance, Human Resources and corporate business leaders to prioritize applications improvements based on business needs, value, and alignment with strategic goals
Lead the evaluation, selection, and retirement of applications, ensuring that decisions are based on thorough analysis and alignment with business objectives
Drive continuous improvement initiatives to enhance the performance, reliability, and cost-effectiveness of the application portfolio
Partner with PM on the development of a project plan for application implementations or upgrades including identifying and securing resources, coordinating and completing tasks, identifying and mitigating risks
Monitor and report on key performance indicators, including application usage, performance, and cost, to identify areas for improvement and support decision-making
Investigate and advise on aligning ServiceNow and Corporate Applications with the business and technology strategy
liaise with core technical teams and vendors to resolve to SLA. Provide direction to other technical resources for upgrades, patching and monitoring as needed
Will participate in a standby rotation including, evenings and weekends
Degree in Computer Science or related discipline, plus a minimum 7 years’ experience managing enterprise applications, including apps within a Windows-based environment and managing IT projects; or an equivalent combination of training and experience
ITIL Foundation v3 or later accreditation preferred
Experience with ServiceNow, Dayforce, Business Central (or other corporate applications) would be considered a definite advantage
Demonstrated competency troubleshooting and resolving complex software issues quickly and efficiently to minimize impacts to business
Experience managing applications within a Windows-based infrastructure environment
Ability to communicate effectively orally and in writing, and to provide advice and recommendations on technical matters
To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.
100% paid extended health and dental benefits
~ Pension – employer matched contributions to Municipal Pension Plan, a defined benefits plan
~ Vaccination Policy: E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.
Regular Full-Time
Hours of work: Monday to Friday, 40 hours per week
We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability, please email talent@ecomm911.

  • Application Portfolio Manager: ServiceNow and Corporate Applications

    4 weeks ago

    Vancouver, Canada E-Comm 9-1-1 Full time

    Application Portfolio Manager: ServiceNow and Corporate Applications WHO WE ARE As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across Our people are passionate about their work and public safety. We operate two emergency...

  • ServiceNow Developer

    2 weeks ago

    Vancouver, Canada APN Consulting Inc. Full time

    Role : ServiceNow Developer Location: Canada Remote Contract Short Description – As a ServiceNow developer & support Admin, the candidate should be capable of developing/ Supporting applications and should have ITSM knowledge. Roles and Responsibilities: Min of 3-4 years of ServiceNow support and maintenance experience handing major incidents and...

  • ServiceNow Developer

    2 weeks ago

    Vancouver, Canada APN Consulting Inc. Full time

    Role : ServiceNow Developer Location: Canada Remote Contract Short Description – As a ServiceNow developer & support Admin, the candidate should be capable of developing/ Supporting applications and should have ITSM knowledge. Roles and Responsibilities: Min of 3-4 years of ServiceNow support and maintenance experience handing major incidents and...

  • ServiceNow Developer

    2 weeks ago

    Vancouver, Canada APN Consulting Inc. Full time

    Role : ServiceNow Developer Location: Canada Remote Contract Short Description – As a ServiceNow developer & support Admin, the candidate should be capable of developing/ Supporting applications and should have ITSM knowledge. Roles and Responsibilities: Min of 3-4 years of ServiceNow support and maintenance experience handing major incidents and...

  • Sr. ServiceNow GRC Architect

    2 weeks ago

    Vancouver, BC, Canada Fujitsu Limited Full time

    Looking for an experienced ServiceNow GRC Architect, with functional and technical know how on implementations. Minimum of 8-10 years of ServiceNow experience with more focus on GRC implementations. Responsibilities: Customer Advisory on best practices and methods of implementations aligning to business needs. Provide design recommendations to solve...

  • Executive, Portfolio Manager

    2 weeks ago

    Vancouver, BC, Canada Fraser Health Full time

    The salary range for this position is CAD $54.Why Fraser Health? Are you passionate about leadership, innovation and committed to promoting excellence in Information Management? If so, bring your skills to this key Portfolio Manager, Voice Services role, providing senior consulting to Fraser Health executive within an assigned portfolio in the areas...

  • Portfolio Manager

    4 weeks ago

    Vancouver, Canada Lululemon Full time

    who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Consultant ServiceNow sénior F/H

    1 week ago

    Vancouver, BC, Canada S I Systems Full time

    Senior Business Analyst to work on Jira license management, access, maintenance and build operational procedures and swim lanes - 20478 Our utilities client is seeking a Senior Business Analyst to work on Jira license management, access, maintenance and build operational procedures and swim lanes - 20478 This is initially a 6-months contract to start. 1-2...

  • Project Portfolio Manager

    1 week ago

    Vancouver, BC, Canada Lululemon Athletica Full time

    lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores,...

  • Sr. ServiceNow GRC Architect

    2 weeks ago

    Vancouver, Canada Fujitsu Limited Full time

    Looking for an experienced ServiceNow GRC Architect, with functional and technical know how on implementations. Minimum of 8-10 years of ServiceNow experience with more focus on GRC implementations. Responsibilities: Customer Advisory on best practices and methods of implementations aligning to business needs. Provide design recommendations to solve...

  • Sr. ServiceNow GRC Architect

    2 weeks ago

    Vancouver, Canada Fujitsu Limited Full time

    Looking for an experienced ServiceNow GRC Architect, with functional and technical know how on implementations. Minimum of 8-10 years of ServiceNow experience with more focus on GRC implementations. Responsibilities: Customer Advisory on best practices and methods of implementations aligning to business needs. Provide design recommendations to solve...

  • Sr. ServiceNow GRC Architect

    3 days ago

    Vancouver, Canada Fujitsu Limited Full time

    Looking for an experienced ServiceNow GRC Architect, with functional and technical know how on implementations. Minimum of 8-10 years of ServiceNow experience with more focus on GRC implementations. Responsibilities: Customer Advisory on best practices and methods of implementations aligning to business needs. Provide design recommendations to solve...

  • Sr. ServiceNow GRC Architect

    2 weeks ago

    Vancouver, Canada Fujitsu Limited Full time

    Looking for an experienced ServiceNow GRC Architect, with functional and technical know how on implementations. Minimum of 8-10 years of ServiceNow experience with more focus on GRC implementations. Responsibilities: Customer Advisory on best practices and methods of implementations aligning to business needs. Provide design recommendations to solve...

  • Portfolio Manager

    4 weeks ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Administration, Level CJob TitlePortfolio ManagerDepartmentResearch & Core Technology | MedIT | Faculty of MedicineCompensation Range$7, $11,540.42 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is...

  • Portfolio Manager

    1 month ago

    Vancouver, Canada Purpose Unlimited Full time

    Purpose Unlimited is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimited's businesses...

  • Senior Portfolio Coordinator

    2 weeks ago

    Vancouver, BC, Canada Swim Recruiting Full time

    6 month contact Senior Portfolio Coordinator contract role on a long term, highly innovative team with a global enterprise organization Highly innovative team with a global enterprise organization Contract Senior Portfolio Coordinator role Hybrid work available in Vancouver, 3 days a week onsite What & Why: As a result of investment in technology and...

  • Portfolio Resource Coordinator

    4 weeks ago

    Vancouver, Canada Paladin Security Full time

    Portfolio Resource Coordinator **Overview** The Portfolio Resource Coordinator (PRC) is responsible for ensuring portfolio resource coordination and strategic scheduling support for their assigned Client Service Team. This is primarily achieved through proactively addressing resource needs, filling open shifts, and reducing overtime through strategic...

  • Portfolio Manager

    1 month ago

    Vancouver, British Columbia, Canada BMO Full time

    Application Deadline: 05/12/2024Address:595 Burrard StreetAchieves sales and other targets established by business plans. Continuously assesses and improves the work processes for sales and service management, risk management and compliance within prescribed limits to maximize effectiveness and efficiency. Optimizes opportunities through deal teams and sales...

  • Delivery Manager

    4 weeks ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level E Job Title Delivery Manager Department OCIO | Integration Enablement Center Compensation Range $9,572.08 - $14,932.75 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The...

  • Portfolio Strategist

    4 weeks ago

    Vancouver, Canada Fidelity Investments Full time

    Description Current work authorization for Canada is required for all openings. Company Overview At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better...