![Mediaocean](https://media.trabajo.org/img/noimg.jpg)
Senior Manager, Content Management
3 weeks ago
Report on and provide analysis of overall ticket volume, trends, and client related questions
Partner with Customer Engagement vertical Account owners to maintain and grow customer relationships and customer health
Perform as a managing leader across multiple media and finance teams
Own and adhere to Customer Engagement processes, key initiatives, and projects
Promoting and managing the use of best in-class tools across Customer Engagement
Drive department revenue by upholding contracted customer policy
Proactively escalate at-risk projects and executive-level decisions
Present content internally and to customer teams, including senior leadership
Manage and report on key department KPIs
5+ years’ experience in the advertising/media industry or in customer facing role in Support, Success or Sales, experience with agency systems or related software preferred
~ Demonstrated ability to manage teams, own decisions regarding process, workflow, and employee performance
~ Articulate and clear communication style, both written and verbally, with the ability to provide consultation to partners and customers while managing expectations
~ Demonstrated ability to troubleshoot, problem-solve, manage customer expectations, and deliver on-time with accuracy
~ Demonstrated ability to communicate effectively with senior level executives
~ Possess a can-do attitude, an entrepreneurial spirit, and a balanced approach to the daily challenges of project work
~ Excellent time management, organization and prioritization skills, ability to manage multiple, competing priorities
~ Proficiency in Microsoft Office Suite
~ Experience with Salesforce, Zendesk, Smartsheet a plus
Professional development – Personalized development plan created with your manager, continuous internal and external trainings, official company-wide mentorship program, professional development rewards program, management, leadership, and function-specific training for top performance
Women at MO, Black Employees at Mediaocean (BEMO), Pride at MO, Mi gente (Hispanic/Latinx community ), AAPI at MO, Parents at MO, International Enrichment, Language Lovers, Books & Beyond, DEI in Engineering, and Mental Health & Wellness, and Caregivers United
Wellness opportunities – Free virtual yoga and abs and glutes classes, company-paid Headspace meditation app membership, company-wide steps challenges, complimentary snacks in-office
Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status.
-
Senior Content Marketing Manager
2 months ago
Ontario, Canada EDB Full timeLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., We envision a world where organizations thrive by harnessing the full power of Postgres, the world’s fastest growing and most loved and used open source database. Our mission is to enable data teams everywhere to harness the full power of Postgres, whether on premises...
-
Senior Marketing Content Manager
2 months ago
Ontario, Canada EDB Full timeLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) A Little About Us Innovative, collaborative minds wanted. The world loves Postgres. We envision a world where organizations thrive by harnessing the...
-
Senior Content Writer
3 weeks ago
Ontario, Canada Axoni Full timeAxonify is the frontline enablement solution that’s science-backed and proven to maximize the potential of workforces. Our vision is to reinvent the frontline experience, and we thrive giving them what they need to learn, connect, and get things done. Our SaaS platform is enjoyable, engaging, and easy to use, with an unprecedented 83% engagement rate. If...
-
Content Marketing Manager
2 months ago
Ontario, Canada Digitalassetmanagementnews Full timeJob Summary In this role you will be responsible for creating engaging and persuasive asset content of varying types as well as crafting digital-based copy, ensuring it is optimized for search engines and drives organic traffic. Your primary goal will be to craft compelling content that captures the attention of our target audience for marketing and...
-
Content and Social Media Marketing Manager
2 weeks ago
Ontario, Canada Cola's Kitchen Full timeAre you a recent grad or a senior student that is passionate about dogs & social media? We’re looking for a creative and enthusiastic Social Media Manager to join our team on a 3-month contract, with the potential for a full-time role. If you love animals and are a social media whiz, this might be the perfect opportunity for you! * Develop and implement a...
-
Content and Social Media Marketing Manager
2 weeks ago
Ontario, Canada Cola's Kitchen Full timeAre you a recent grad or a senior student that is passionate about dogs & social media? We’re looking for a creative and enthusiastic Social Media Manager to join our team on a 3-month contract, with the potential for a full-time role. If you love animals and are a social media whiz, this might be the perfect opportunity for you! * Develop and implement a...
-
Ontario, Canada Delta4 Digital Full timeSenior Director of Product Management & Solutions The Senior Director of Product Management & Solutions role at Delta4 Digital is a pivotal, leadership position reporting into the Chief Product Officer. The individual in this role is responsible for overseeing and supporting the overall Company's success through ongoing development and management of...
-
Content and Social Media Marketing Manager
2 weeks ago
Ontario, Canada Cola's Kitchen Full timeAre you a recent grad or a senior student that is passionate about dogs & social media? We’re looking for a creative and enthusiastic Social Media Manager to join our team on a 3-month contract, with the potential for a full-time role. If you love animals and are a social media whiz, this might be the perfect opportunity for you! *This is a paid...
-
Content and Social Media Marketing Manager
2 weeks ago
Ontario, Canada Cola's Kitchen Full timeAre you a recent grad or a senior student that is passionate about dogs & social media? We’re looking for a creative and enthusiastic Social Media Manager to join our team on a 3-month contract, with the potential for a full-time role. If you love animals and are a social media whiz, this might be the perfect opportunity for you! *This is a paid...
-
Financial Writer
3 weeks ago
Ontario, Canada Axoni Full timeAxonify is the frontline enablement solution that’s science-backed and proven to maximize the potential of workforces. The Senior Content Writer supports our ambitious outreach strategy and approach to brand journalism. This role brings a strong writing background and the ability to plan, create and promote engaging, compelling content to support a wide...
-
Financial Writer
4 weeks ago
Toronto, Ontario, Ontario, Canada Optimize Wealth Management Full timeCompany OverviewOptimize Wealth Management is a leading financial advisory firm committed to delivering personalized wealth management solutions to our clients. With a focus on integrity, expertise, and innovation, we strive to empower individuals and families to achieve their financial goals and secure their future.Position OverviewWe are seeking a talented...
-
Content & community management
3 weeks ago
Ontario, Canada Metrobank Full timePress Tab to Move to Skip to Content Link Head, Compensation Management Department We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a...
-
Senior Manager, Total Rewards
3 weeks ago
Ontario, Canada EightSix Network Inc Full timeOur client in the Legal Industry is looking for a full-time permanent Total Rewards Senior Manager to join their team! This role is hybrid. Reporting to the National Director of Talent Services, the Senior Manager of Total Rewards will offer strategic guidance, planning, and execution for all Total Rewards initiatives. This includes overseeing the...
-
Senior Product Executive/ Manager
2 months ago
Ontario, Canada Trellix Full timeTrellix Senior Product Manager: Senior Product Manager: This position is a high-visibility role to help Trellix achieve its goal of being #1 in XDR by driving its certifications strategy and execution across the entire Trellix portfolio of products. This position will report to the Director of Product Management and will work cross-functionally with...
-
Senior Manager/Manager
2 months ago
Ontario, Canada IFG International Financial Group Ltd Full timeOur client, a large insurance company, is looking for a Senior SOX Manager for an 18-month contract located in Toronto. This is an excellent opportunity for Senior SOX Manager with a financial services background As a Senior SOX Manager your duties will include but note be limited to: Managing our SOX requirements - including scoping of major...
-
Senior Product Manager
4 weeks ago
Ontario, Canada Wilson Language Training Full timeWilson Language Training Senior Product Manager Madison , Wisconsin Apply Now Wilson Language Training is a pioneer and leader in championing the science of reading and empowering educators across the country to pursue -Literacy for All.- For over 30 years, Wilson Language Training- (WLT) has been devoted to improving instruction for students with dyslexia...
-
Senior Technology Product Manager
3 weeks ago
Ontario, Canada Wolters Kluwer Full timeWolters Kluwer Senior Technology Product Manager Madison , Wisconsin Apply Now The primary responsibility of this position is to manage and execute the roadmap for our Patient and Member facing tools. The ideas for new product concepts arise from three sources – (1) user research you conduct, (2) Voice of Client feedback, and (3) sales input scoped and...
-
Senior Product Manager- Walmart +
4 weeks ago
Ontario, Canada Wilson Language Training Full timeWilson Language Training Senior Product Manager Madison , Wisconsin Apply Now Wilson Language Training is a pioneer and leader in championing the science of reading and empowering educators across the country to pursue -Literacy for All.- For over 30 years, Wilson Language Training- (WLT) has been devoted to improving instruction for students with dyslexia...
-
Senior Manager/Manager
2 months ago
Ontario, Canada IFG International Financial Group Ltd Full timeOur client is a global financial powerhouse and they are looking to add to their team, a Senior Manager - Corporate Actions on an initial term of 8 months. There is a strong chance for this to extend longer and/or convert to a full-time role. As the Senior Manager - Corporate Actions you will be responsible for overseeing the day-to-day operations of...
-
Digital Marketing
3 weeks ago
Ontario, Canada Namaste Technologies, Inc. Full timeWith headquarters in Toronto, Ontario, and Team Members around the globe, Lifeist Wellness Inc. is a health-tech company that leverages advancements in science and technology to build breakthrough companies that transform human wellness. Lifeist leverages advancements in science and technology to build breakthrough companies that transform human wellness....