Revenue Cycle Manager

4 weeks ago


Canada Vista Equity Partners Management, LLC Full time

Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us.

The GRS Revenue Cycle Manager promotes a healthy Accounts Receivable for clients by partnering with operational teams to ensure timely and accurate resolution of outstanding A/R. The GRS Revenue Cycle Manager analyzes, audits, and investigates their assigned client’s A/R processes to ensure quality and provide strategic optimized solutions. The GRS Revenue Cycle Manager will oversee the daily activities for assigned clients by providing guidance and oversight to the operational teams to ensure the delivery of exceptional service. Generally, this role will support clients on a specific platform across multiple specialties. The Revenue Cycle Manager will provide their assigned clients with specialty subject matter expertise on the entire revenue cycle management process to ensure return on investments and enable the continued success and growth of assigned clients.

  • Monitors A/R for all assigned GRS clients which includes, but is not limited to, identifying areas for improvement applicable to the client’s specialty and platform
  • Communicates any issues of concern with respect to the client’s responsibilities in the revenue cycle management process
  • Accountable for Key Performance Indicators (KPIs) for assigned clients
  • Identifies trends affecting the client’s A/R; collaborates with the operational team to implement corrective action plans to ensure the overall health of the client’s account
  • Pursues continuing education of applicable software and hardware as necessary
  • Keeps current on payment trends and coding changes as well as payer requirement changes
  • Participates in departmental and other meetings as requested
  • Own and ensure the necessary client communications
  • Communicates all client issues, including enhancement requests, bugs, errors, and inquiries, to internal stake holders
  • Build, collaborate and maintain strategic relationships with external and internal clients
  • Regularly share Greenway’s strategic service and product roadmaps
  • Accountability for ensuring escalations for GRS clients are addressed timely and appropriately
  • Conduct analysis and deliver meaningful metrics to fuel client’s success
  • Strengthen client’s knowledge on industry best practices including compliance and adherence to government and insurance payor policies
  • Develop reputation as an industry expert and trusted advisor on revenue cycle and practice management processes for given specialty areas of focus
  • Partner with cross functional departments to learn business needs and how it may impact both the Client Success Organization and Greenway Revenue Services
  • Minimum oversight of $350,000 in annual recurring revenue
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  • , , Canada Vista Equity Partners Management, LLC Full time

    Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare...


  • Canada Vista Equity Partners Management, LLC Full time

    Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare...


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