Retail Sales Manager

3 weeks ago

Toronto ON, Canada Autism Nova Scotia Full time

UNDERSTANDING - ACCEPTANCE - INCLUSION

About Autism Nova Scotia

Autism Nova Scotia is a national leader in providing social, educational, and employment supports for people with Autism Spectrum Disorder (ASD), their families, caregivers, and professionals. Our vision is a society where people with ASD can live their lives to the fullest. This vision informs our day-to-day operations and provides a philosophy that revolves around person-focused supports, strength-based approaches, and community-oriented learning opportunities.

Autism Nova Scotia delivers programming in Halifax and in nine communities across Nova Scotia through our Regional Autism Centers. Our three program divisions are: Social & Community Inclusion; Employment Support; and Family and Caregiver Support.
At Autism Nova Scotia's Social Enterprise The Pearl we make and sell jewellery and accessories with the purpose to increase visibility and funds to support Autism Nova Scotia's programs and services with the goal to empower Autistic Individuals and their families. We retail The Pearl products on our website, at our Halifax office, POP UP Community Events and at the Halifax Seaport Market. In addition of being a retail location, our HSM booth also functions as learning platform for Autism Nova Scotia's program EmploymentWorks. In addition, we wholesale our products to stores in Atlantic Canada.
JOB TITLE: Retail Sales Manager

POSITION: Full-Time - 40 hours a week, 12-month term with the possibility of extension. Regular work week: Tuesday - Saturday. Is expected to work occasional Sundays'.
TIME: Commencing July 2024

LOCATION: Office Spring Garden Road, Halifax, Halifax Seaport Market, Throughout HRM depending on POP UP locations.

DEPARTMENT: Autism Nova Scotia's Social Enterprise - The Pearl

DIRECT REPORT: Social Enterprise & Cause Marketing Director


APPLICATION DEADLINE: May 19th, 2024


What you'll be doing…
Reporting to the Social Enterprise & Cause Marketing Director, you will be responsible for the retail division of Autism Nova Scotia's Social Enterprise The Pearl. You will be the driving force behind the successful operation and profitability of all The Pearl's retail sales locations. You will oversee the day-to-day activities, ensuring that sales targets are met, customer satisfaction is maintained, and policies are upheld. You will be pivotal in shaping the customer experience, managing staff, and steering The Pearl towards financial success.

Key Responsibilities:

  • Manage day-to-day operations of the retail division of The Pearl and achieve set sales targets.
  • Apply for and schedule POP UP Community Event.
  • Train, develop and manage a team of sales associates to deliver an exceptional The Pearl experience.
  • Schedule and maintain clear and consistent communication with The Pearl's retail sales team.
  • Track financial data and analyze sales to identify trends and opportunities for improvement.
  • Develop and execute strategies to drive traffic and sales, including social media and community outreach programs.
  • Ensure that all retail locations are visually appealing and merchandised to showcase The Pearl products effectively.
  • Maintain, update, and allocate Shopify POS Systems for all locations.
  • Monitor and maintain the inventory levels.
  • Maintain, allocate and coordinate displays, tables, and accessories for POP UP Community events.
  • Ensure retail web orders are packed, processed and go out on time.
  • Maintain and allocate department floats in compliance with policies and procedures.
  • Other duties as required.

What we're looking for…

Qualifications And Skills:

  • A diploma or bachelor's degree in retail management or a similar field.
  • Minimum 2 years retail manager or supervisory experience.
  • Proven track record of achieving sales targets and maximizing profitability.
  • Proven history of training employees and guiding them towards success.
  • Strong leadership and team-building skills, with the ability to inspire and motivate a team.
  • Excellent verbal and written communication.
  • Critical thinking, decision-making and problem-solving skills.
  • Able to work independently and collaboratively.
  • Strong organizational and time management skills.
  • Adept with Microsoft Office, Canva and Shopify and Social Media platforms.

Requirement:

  • A clear criminal record check including the vulnerable sector check.
  • A Clear, current Child Abuse Registry Check.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Access to a reliable vehicle.

What to expect at Autism Nova Scotia...

You'll celebrate the uniqueness of all individuals.

Diversity is a fundamental part of our core values; we create every opportunity to become more inclusive. We encourage applications from qualified candidates from all diverse communities including, but not limited to, aboriginal persons, racially visible persons, people with disabilities, 2SLGBTQ+ and women in non-traditional roles.

You'll make a difference.

You'll be surrounded by passionate and committed individuals who work together to improve quality of life through our services

You'll find a place to grow and develop.

We support professional development through training courses and support to help our professionals working with autistic people gain the knowledge they need to succeed and thrive. With a lot of opportunity for professional development and collaborative projects, you'll continue to grow and learn throughout your career.

Candidates selected for interviews will be contacted and expected to provide at least three recent, relevant references. The successful candidate maybe required to provide official transcripts to show proof of academic achievements where applicable.

Please Note: We encourage and consider applications from all qualified individuals regardless of race, religion, color, gender identity or expression, sexual orientation, national origin, disability, age, or those of other minority groups. Members of designated groups are encouraged to self-identify.

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