Automotive Technical Expert

2 weeks ago


Alberta, Canada Zimm Auto Service and Repair Full time

Education:
# Secondary (high) school graduation certificate

Experience:
# Will train

Work Setting:
Rural area
Automobile repair services
Tasks:
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries, and complaints in the delivery of meaningful information and services
Order office supplies and maintain inventory
Perform general office duties
Receive and log complaints
Receive payments
Sell merchandise
Explain procedures, risks, and benefits to clients
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Computer and Technology Knowledge:
Internet
MS Excel
MS Outlook
MS Windows
MS Word
Quick Books
Spreadsheet
Electronic mail
Area of Work Experience:
~ Marketing

Area of Specialization:
~ Communications

Work Conditions and Physical Capabilities:
Attention to detail
Tight deadlines
Work under pressure
Personal Suitability:
Client focus
Efficient interpersonal skills
Organized
Reliability
Team player
Initiative
Ability to multitask
Dependability
Experience:
# Will train

Duration of Employment: Permanent
Language of Work: English
Hours of Work: 30 to 40 hours per week
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