automotive repair technical advisor

1 month ago


Alberta, Canada Zimm Auto Service and Repair Full time

Education:

Secondary (high) school graduation certificate

Work Setting:

Rural area, Automobile repair services

Tasks:
  1. Answer written and oral inquiries
  2. Address customers' complaints or concerns
  3. Answer inquiries and provide information to customers
  4. Arrange for billing for services
  5. Arrange for refunds and credits
  6. Explain the type and cost of services offered
  7. Issue receipts and other forms
  8. Maintain records and statistics
  9. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  10. Order office supplies and maintain inventory
  11. Perform general office duties
  12. Receive and log complaints
  13. Receive payments
  14. Sell merchandise
  15. Explain procedures, risks and benefits to clients
  16. Answer clients' inquiries and provide information
  17. Consult with clients after sale to provide ongoing support
  18. Computer and technology knowledge: Internet, MS Excel, MS Outlook, MS Windows, MS Word, Quick Books, Spreadsheet, Electronic mail
Area of work experience:

Marketing

Area of specialization:

Communications

Work conditions and physical capabilities:

Attention to detail, Tight deadlines, Work under pressure

Personal suitability:

Client focus, Efficient interpersonal skills, Organized, Reliability, Team player, Initiative, Ability to multitask, Dependability

Experience:

Will train

Durée de l'emploi:

Permanent

Langue de travail:

Anglais

Heures de travail:

30 to 40 hours per week

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