Responsable Projects Management Customer Services
4 weeks ago
As a Manager of Client Implementations at STAN , you’ll be a pivotal part of our Customer Success Team, becoming an expert in STAN AI, technical products, and integrations. You will lead the daily operations of the Implementation team, managing and mentoring associates to excel through empowerment and encouragement.
Expertise and Leadership: Become a STAN AI expert and lead the Implementation team, ensuring smooth operations and top-notch service.
• Recruit, mentor, and develop associates, fostering a high-performance environment.
• Client Support: Provide world-class service to clients, managing complex implementation projects and supporting the Customer Success team in responding to inquiries.
• Work closely with Sales, Bot Review, and Development teams to ensure a seamless customer experience and successful implementation.
• Account Management: Monitor setup progress, identify potential risks, and guide next steps, becoming the internal voice of the customer.
• Customer Relationships: Additional Support: Assist leadership, Sales & Marketing, and Customer Success teams with various duties, ensuring client retention and satisfaction.
• Spearhead data training for the STAN machine learning model, manage human-in-the-loop support, and develop strategic plans to enhance customer service and team productivity.
Ability to prioritize, multitask, and manage time effectively.
• Proven experience in Startup/SaaS, Client Onboarding, Customer Service, and/or Customer Success.
• Knowledge of CRM software, Project Management, and CS Platforms.
• Analytical and creative in finding solutions for customers.
• Relevant Bachelor’s Degree or equivalent experience.
• Join us at STAN to make a direct impact on our client experience and support programs while leading a team to success in the dynamic field of AI-driven property management.
We believe that properties can be managed autonomously. assistant for residential property managers. STAN was launched in 2019 by two former property management executives who spent 13 years working for North America’s largest management company. STAN is also an award-winning platform, having been recognized by Rogers, FedEx, George Brown College, StartUp Canada, the Waterloo Accelerator Centre, and more
To learn more, feel free to visit our website at 🤖
-
Project Manager, Artificial Intelligence
3 weeks ago
Toronto, Canada CUSTOMER EXPERIENCE Full timeReq Id: 407636 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...
-
Project Manager
1 week ago
Greater Toronto Area, Canada Aquazen Services Full timeAquazen Services is a plumbing and mechanical company that services the condominum and commercial industry. Specializing in piping retrofits and drain cleaning maintenace for large buildings and our newest division of smart plumbing products and services. Aquazen is looking for a project manager to provide the following: - Asses mechanical drawings and...
-
Toronto, ON, Canada STAN AI Full timeAs a Manager of Client Implementations at STAN, you’ll be a pivotal part of our Customer Success Team, becoming an expert in STAN AI, technical products, and integrations. You will lead the daily operations of the Implementation team, managing and mentoring associates to excel through empowerment and encouragement.Expertise and Leadership: Become a STAN AI...
-
Project Manager
4 days ago
Toronto, ON, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Project Manager
3 days ago
Toronto, ON, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Project Manager
3 weeks ago
Toronto, ON, Canada SEB Administrative Services Inc. Full timeSEB OverviewWe are a technology company that designs and develops products and services for improved benefits administration. Our FlexPlus™ solutions transform our client’s back-office processes and offer a sleek, automated experience for plan members. Our experienced client teams can pinpoint customer needs and create realistic solutions based on...
-
Project Manager
3 weeks ago
Toronto, ON, Canada SEB Administrative Services Inc. Full timeSEB OverviewWe are a technology company that designs and develops products and services for improved benefits administration. Our FlexPlus™ solutions transform our client’s back-office processes and offer a sleek, automated experience for plan members. Our experienced client teams can pinpoint customer needs and create realistic solutions based on...
-
Project Manager
3 weeks ago
Toronto, ON, Canada SEB Administrative Services Inc. Full timeSEB OverviewWe are a technology company that designs and develops products and services for improved benefits administration. Our FlexPlus™ solutions transform our client’s back-office processes and offer a sleek, automated experience for plan members. Our experienced client teams can pinpoint customer needs and create realistic solutions based on...
-
Project Manager
3 weeks ago
Toronto, ON, Canada SEB Administrative Services Inc. Full timeSEB OverviewWe are a technology company that designs and develops products and services for improved benefits administration. Our FlexPlus™ solutions transform our client’s back-office processes and offer a sleek, automated experience for plan members. Our experienced client teams can pinpoint customer needs and create realistic solutions based on...
-
North York, ON, Canada STAN AI Full timeAs a Manager of Client Implementations at STAN, you’ll be a pivotal part of our Customer Success Team, becoming an expert in STAN AI, technical products, and integrations. You will lead the daily operations of the Implementation team, managing and mentoring associates to excel through empowerment and encouragement.Expertise and Leadership: Become a STAN AI...
-
Project Manager, Technology Services
4 days ago
Toronto, Canada Brookfield Asset Management Full timelocations- Toronto, Ontario- time type- Full time- posted on- Posted Today- job requisition id- R2032975- Location Brookfield Place - 181 Bay Street - Brookfield Culture - Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial,...
-
Project Manager, Quality Management
1 month ago
Mississauga, ON, Canada ECOH Management Inc. Full timeECOH is currently looking for a Project Manager QP ESA to join our Environmental team. As a Project Manager QP ESA you will be a core member of the Environmental team, primarily responsible for managing and conducting a variety of deliverables including Phase One and Two Environmental Site Assessments (ESAs), Site remediation, filing a record of site...
-
Project Manager, Technology Services
3 days ago
Toronto, Ontario, Canada Brookfield Asset Management Full timelocations- Toronto, Ontario- time type- Full time- posted on- Posted Today- job requisition id- R LocationBrookfield Place - 181 Bay Street Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a longterm focus and whose values align with our Attributes of aBrookfield Leader: Entrepreneurial, Collaborative and...
-
Project Manager
2 months ago
Toronto, ON, Canada ARS Global Emergency Management CA Full timeARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER,...
-
Project Manager
2 months ago
Mississauga, ON, Canada ECOH Management Inc. Full timeECOH is a highly respected Canadian company specializing in Hazardous Materials, Occupational Health & Safety and Environmental Management.ECOH’s culture fosters an environment of both team and individual growth and achievement, embracing entrepreneurial spirit, client focus, accountability, respect, passion, commitment, and appreciation.ECOH’s unique...
-
Marketing Project Manager
4 weeks ago
Mississauga, ON, Canada DATA Communications Management Corp. Full timePosition: Marketing Project Manager Type: Full Time Permanent Location: Mississauga, ON DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling technology,...
-
Project Manager, Planning and Design
4 days ago
Toronto, ON, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Project Manager
1 week ago
Brampton, ON, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Project Manager
1 week ago
Brampton, ON, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Manager, Project Management Services
4 weeks ago
Toronto, ON, Canada Dexion North America Full timeWe are a provider of industrial storage, building, and warehouse solutions, expertly designed and engineered to enable businesses to increase capacity, productivity, and efficiency. Our services include consultancy, planning, installation, and ongoing service and support from complete warehouses or distribution centers to shelving solutions for retail,...