Director, Supply Chain

Found in: Jooble CA O C2 - 2 weeks ago

Toronto ON, Canada Lock Search Group Full time

JOB SUMMARY Our client, a global Pharmaceutical company, is seeking a Director of Supply Chain to join their exceptional team. The incumbent must be a seasoned Supply Chain professional with exceptional leadership skills. They will be responsible for leading the organization's supply chain, customer service and outsourced logistics operations.

Spearhead Customer Service Transformation initiative for enhanced customer experience
Develop performance metrics for change management assessment
Resolve customer service issues with root cause analysis
Manage third-party logistics providers for optimal efficiency
Ensure inventory accuracy, efficiency, and timeliness
Ensure carrier compliance with company policies
Identify and manage KPIs for customers, warehouse, and transportation
Develop supply chain strategy for improvements in procurement, planning, logistics, and inventory management
Conduct daily supply chain team meetings and weekly CLT operations meetings
Guide and develop supply chain associates
Facilitate change management activities for adoption of Supply Chain KPIs
Manage vendor contracts, negotiations, and compliance
Collaborate with Regulatory team for process compliance
Optimize inventory projections and safety stock requirements.

Minimum 10 years in pharmaceutical or consumer goods industry with 2 years managing Operations function with direct reports
~5+ years Customer Service experience with knowledge of best in class Customer Service practices and experience managing a customer service team
~ Bachelor's degree required
~ Knowledge of pharmaceutical regulatory environment (Health Canada)
~ Proficient in standard logistics software, MS Outlook, Excel, Oracle, SAP, Word, PowerPoint
~ Strong change management and time management skills
~ Lock Search Group is a National Executive Recruitment firm with 11 offices in Canada and one in the United States, a staff of more than 30 Consultants and Associates, and expertise in 11 major disciplines. Our mission is to provide exceptional Recruitment and Consulting Services to clients and candidates.

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