Office Co-ordinator
3 weeks ago
Reporting to the Manager, Provisioning, the Repair & Warranty Coordinator will be the point person for managing warranty repairs for our aircraft components. Create repair orders for defective aircraft parts and components, outlining the specific issue, warranty details, and required repairs
Process warranty claims for purchase and repair of aircraft parts and tooling
Review warranty agreements and technical documents, including Service Bulletins and Airworthiness Directives, to identity warranty coverage
Communicate effectively with vendors, repair facilities, and internal departments to track repair progress, expedite overdue repairs, and reconcile invoicing issues
Advising the purchasing group of required exchanges needed for stock replenishment based on warranty returns
Maintain records and files according to the company’s policy, including vendor audit forms
Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Previous experience in a technical repair role within aviation required
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with AMOS an asset
Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Visit or follow @porterairlines on Instagram, Facebook and Twitter.
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