Customer Service Representative

5 months ago

Hamilton ON, Canada TEEMA Full time
Job Title: Personal Lines CSR

Are you someone who thrives on variety and possesses an entrepreneurial spirit? We are looking for an enthusiastic Personal Lines CSR to join a dynamic and fun team This role is ideal for candidates with prior P&C insurance industry experience or those with 5+ years of personal lines related experience.

Job Description:

RIBO Licensed: Must hold a valid RIBO license.

Experience: Minimum 5 years working knowledge of personal lines insurance policies and coverages.

Communication Skills: Must be able to communicate effectively with customers and company underwriters.

Portfolio Management: Service existing personal lines portfolio.

New Business Quotes: Quote new business on a rotational basis.

Sales Skills: Upsell and cross-sell within the portfolio.

Policy Processing: Process policy changes on insurance company portals.

Attention to Detail: Strong focus on detail and accuracy.

Fast-Paced Environment: Must be able to thrive in a fast-paced environment.

Technical Knowledge: Knowledge of SigXP & Applied Rating Services is an asset.

Knowledge, Skills & Qualifications:

RIBO License: Mandatory.

Experience: 5+ years of commercial experience.

Client Interaction: Passion for interacting with clients.

Organizational Skills: Excellent organizational skills.

Attention to Detail: Meticulous attention to detail.

Communication Skills: Excellent verbal and written communication skills.

Team Player: Strong ability to work collaboratively within a team.

What is Offered:

There is pride in offering a welcoming and rewarding environment for both employees and clients. Joining our team means becoming part of a supportive and experienced group, along with enjoying the following benefits:

Work Culture: Positive work culture with a focus on work life balance.

Team Environment: Fun team environment with a family-like vibe, community involvement and events .

Benefits Plan: Comprehensive benefits plan.

Retirement Savings: Optional company RRSP.

Competitive Salary: Competitive Salary

Career Development: Education and career development support.

Continuing Education: Reimbursement for continuing education.

Ready to take your career to the next level? Apply now and become a valued member of our team

#stoney_creek

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