Inside Sales and Customer Support Specialist(English and French Must)

4 weeks ago


Montréal QC, Canada Universalhrsolutions Full time €15 - €18
Inside Sales and Customer Support Specialist(English and French Must)

2 days ago Be among the first 25 applicants

Job Description

Inside Sales and Customer Support specialist

Are you looking for a long-term contract that will bring you stable hours and a good work/life balance? Are you looking to work for a company that has a great reputation and a fantastic work environment? Are you energetic and hard working? If you have answered yes to these questions, we have the ideal position for you

Job Description

Inside Sales and Customer Support specialist

Are you looking for a long-term contract that will bring you stable hours and a good work/life balance? Are you looking to work for a company that has a great reputation and a fantastic work environment? Are you energetic and hard working? If you have answered yes to these questions, we have the ideal position for you

We are now looking for a sales associate for one our top clients in Kingston Area. Their customer base are high-end hotels and restaurants, specialty gourmet food stores, catering companies, bakeries, gourmet coffee shops, natural foods stores and wineries across Canada.

Shift - Monday-Friday

Pay rate- $15-$18 per hour

Location -Kingston, ON

Responsibilities:

  • Communicating with customers on daily basis, marking outbound calls to current customer base
  • Understanding customers’ needs and identifying sales opportunities
  • Answering potential customers’ questions and sending additional information via email or text message
  • Routing qualified opportunities to the appropriate sales executives for further development and closure
  • Communicating and explaining product features and our services
  • Researching and qualifying new leads
  • Upselling product and services to current customer base
  • Closing sales and achieving sales targets

Requirements:

  • High school diploma/GED.
  • Previous experience in an outbound call center or a related sales position preferred.
  • Proficiency in Microsoft Office and CRM software such as Salesforce.com.
  • Excellent communication skills, both verbal and written.
  • Excellent phone and cold calling skills.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Ability to achieve targets
  • Must be bilingual in English and French

What’s in it for you?

  • Long term ongoing position
  • Full time position
  • Paid statutory holidays
  • Opportunity to get promoted
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Human Resources

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