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Director, Consulting Services

4 months ago

Montréal QC, Canada Sun Life Financial Full time

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world.



The Director, Group Retirement Services (GRS) Member Strategy & Experience will support and collaborate with the AVP, GRS Member Strategy & Experience in maintaining an overarching view of the business context and recommending strategies that will ensure Sun Life members achieve financial security while growing the profitability of the business.



Understand the Group Retirement Services (GRS) member business model and operating context to question the status quo.
Gather clues and information that will help the strategy team formulate strategic hypotheses to drive growth and member outcomes.
Analyze hypotheses and assess the various opportunities and develop insightful analyses to propel the business’ evolution
Building and telling strong strategy stories (most often in Powerpoint), supported by data and analyses.
Engaging stakeholders across partner teams to fully account for the intricacies of business problems and corporate agendas.
Manage initiative scoping and prioritization process of strategic activities for partnership with Sun Life’s Client Experience Office (Marketing, Analytics, User Experience, Digital Experience, etc.) to help ensure strategic delivery of the member experience.
Be the point person to support the annual strategic planning process with partner strategy groups within Sun Life Canada.
3-5 years of experience in a strategy role, with preference for individuals who have spent 2 years or more with a recognized strategy consultancy (or equivalent intensive strategy training)
~ MBA or equivalent experience
~ Able to reliably manage and track deadlines, projects and content in a fast-paced environment
~ Presentation skills: this role will entail some public speaking as well as presentations to executive audiences.
~ Resilience, creativity and personability are characteristics that are likely to drive success as good strategy relies on open mindedness with respect to changing directions, building new paths for growth, and understanding the human imperative.
~ As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

In 2024, Sun Life ranked among the top 100 most sustainable global corporations by Corporate Knights for the 15th consecutive year, leading Canadian insurers.
We’re also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams.
The Base Pay range is for the primary location for which the job is posted. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .


At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.


Corporate Development & Strategy