Application support analyst DevOps

Found in: Jooble CA O C2 - 2 weeks ago

Mississauga ON, Canada goeasy Ltd Full time

Certified as a Great Place to Work , recognized among Canada’s Most Admired Corporate Cultures , GTA's Top 100 Employers, one of Canada’s Top 50 Fintechs , North America’s Most Engaged Workplaces, and placed on the 2022 Report on Business Women Lead Here list, we want the best and brightest to join our team.
We are a publicly traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial, and LendCare. As an Application Support Systems Analyst , you will be working closely with the L2 onshore/offshore development teams, providing design and system analysis support for development projects to include application development, system and data migrations, and functionality & feature additions. You will investigate Salesforce tickets, provide on-call support in Major Incident Management, and leverage your strong communication skills to create documentation to streamline workflows and guide our end-users in achieving their objectives.
What you will do as a Application Support Systems Analyst:
Provide development team with design and analysis support for various development projects involving application development, system and data migrations, and functionality additions
Conduct code & design reviews, identifying bugs, and increasing code quality
Work with onshore & offshore development team for project implementations
Ensure compliance with design and corporate development standards
Work with programmers, developers, and software architects on technical issues
Develop and review test protocols to support QA & User Acceptance testing
Identify issues and risks throughout the project life cycle and implement risk mitigation strategies
Identify creative & scalable technology solutions for issues encountered by the development teams
Participate & contribute to multiple cross functional meetings with technical and business stakeholders
Assist application roadmap development and help implement technology best practices
Provide technical support for business applications including on-call responsibility after hours
Define requirements for new projects, based on the existing jobs logic and on the updated business needs
Post-secondary education in a computer science related field or equivalent work experience
~3-5 years of experience working with ETL (Extract, Transform and Load) processes & data manipulation
~3-5 years development experience using SQL Server , VB scripting, and PowerShell scripting with the ability to read, understand, and document existing code
~ Ability to build stored procedures, triggers and SQL jobs and work with Web Services
~ Hands-on experience working in a Salesforce support, configuration, or administration role is considered a strong asset
~ Ability to work in weekly, rotational periods of on-call support isrequired
~ Proven experience collaborating with various stakeholders in a project capacity, understanding the impact to customer and business support

Diversity, Inclusion, and Equal Opportunity Employment:
As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

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