Director (remote)

3 weeks ago

Toronto ON, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. You’ll be joining CIBC’s Infrastructure Operations group within Technology Operations and will be at the heart of CIBC’s technology transformation. As a Director, Application Operations, you will direct the application operation services and support for Personal and Business Banking Technology. This role focuses on directing and managing application operations and supporting the delivery of application development projects; and facilitating smooth workflow of the department to ensure high standards and quality of technical work. The incumbent will assist in shaping the strategic technology direction and evolution in accordance with the business agenda, determine technology optimization, appropriate risk management, and provide maintenance capabilities for retail Technology’s critical applications and processes to meet current and future business needs.

Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Strategic Development & Execution: You’ll deliver infrastructure services to support Application Operations needs, as a part of an integrated business and technology roadmap, align all technology application services to support those needs, and deliver against them. You will ensure operational efficiencies while mitigating risk, implement new technologies and strategies supported at the enterprise level including Cloud and DevOps adoption while ensuring alignment to existing technologies, policies, and procedures. You’ll implement infrastructure components for projects in support of business initiatives ensuring compliance to regulatory controls, standards, general operating or application specific requirements while managing risks and tradeoffs.

You’ll lead by directing, motivating, developing and managing the performance of your team, maximizing their contributions and professional growth while sharing knowledge and collaborating to come up with effective solutions to problems, including assigning and manage resources as required to ensure effective project delivery.

Relationship Management: You’ll manage business partner relations with Application Development, and other counterparts in Technology, Infrastructure Innovation. You will need to uphold best practices, standards, and governance controls for the group and technology vendors while ensuring the application services best practices reflect appropriate technological developments for a competitive business position. You can demonstrate experience in: managing an operating budget of approximately $1-2 million; building and managing effective teams to meet full-time, on-shore, off-shore, and matrix reporting requirements; It is an asset if you have experience leading within an Agile environment and working with DevOps concepts, CICD pipelines and implementation methodologies.

You know that relationships and networks are essential to success. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Skills Budget Management, Enterprise Technologies, Information Technology (IT) Systems, Infrastructure Management (IM), Leadership, Long Term Planning, Mitigated Risks, People Management, Regulatory Controls, Stakeholder Management
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