Equipment Rental Specialist

3 weeks ago

Port Coquitlam BC, Canada Sunbelt Rentals Full time

From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.


We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.


Sunbelt Rentals - the fastest growing rental business in Canada- is seeking a Senior Equipment Rental Specialist/dispatcher- You


The Senior Equipment Rental Specialist/dispatcher is an inside sales role responsible for supporting telephone and walk-in customers with rentals of all types of construction/industrial equipment. The role also requires strong administrative skills and an ability to always deliver customer satisfaction through a professional attitude. Administers rental contracts (new and existing) including on and off rental dates, rates and all ancillary charges, amendments, suspensions
Handles customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals
Reviews daily management reports and provides regular feedback to Profit Center Manager regarding fleet and merchandise inventory, as well as pricing
Participates in After Hours and Emergency Response efforts including local and regional responses as well as participation in national event response efforts
Includes responsibility for reporting, scheduling, and supports customer service/sales goals of the business unit.


Familiarity with various types of construction/industrial tools & equipment
Strong customer service & telephone skills
Solid computer and administrative skills
Prescription coverage, dental care, vision care, short & long-term disability coverage
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador


Sunbelt Rentals a proud supporter of military families and an equal opportunity employer - women, people with disabilities, Aboriginal peoples, and visible minorities are welcome to apply.


Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network.


Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt's plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).

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