Receptionist

5 days ago

Waterloo ON, Canada Miller Thomson LLP Full time

As a recognized national business law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.

When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.

Find the spark that will propel your career to new heights. Apply today to join a firm that is dedicated to you.

We are seeking a Receptionist to join our Waterloo office.

The Receptionist is part of the Hospitality & Concierge Services team, delivering an exceptional client experience.

Working as a key member of this busy team, the successful candidate demonstrates initiative, a “can do” attitude, strong communication and organization skills, and a desire to work in and promote a client-first focused culture. Contributing to the wider Hospitality & Concierge Services team along with work hour flexibility to accommodate business needs will be required.

Keys Responsibilities:

Client Service

  • Welcoming clients in a professional manner and ensuring that the visitor experience is positive and consistent with the Firm’s service standards and values;
  • Promptly answering external and internal calls and directing them as required in a timely fashion;
  • Managing the security card program for employees and visitors.

Boardrooms Bookings

  • Managing the boardroom booking process and reserving boardrooms as requested, including all relevant information;
  • Providing communication to requestors appropriately;
  • Assisting with boardroom set up as required.

Catering and Events

  • Liaising with the Hospitality and Marketing teams regarding catering and events management.

Emergency Support

  • Acting as point of contact for Emergency Procedures.

Miscellaneous

  • Performing other related duties as required and providing clerical or administrative support as requested.

What you'll bring:

  • Community College education or equivalent combination of work experience;
  • Minimum of one (1) year of experience in a receptionist position, in a large-scale environment;
  • Experience handling a multi-line switchboard;
  • Experience gained in the hospitality sector considered an asset;
  • Excellent MS Office skills and comfortable with AV technology;
  • Confident, polished and professional presentation, as well as professional demeanour;
  • Strong work ethic, “can-do” approach and positive team attitude;
  • Proven experience in a detail-oriented and deadline-driven environment.

What we offer:

We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work-life balance. We offer:

  • A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days;
  • A Diverse and Inclusive Workplace;
  • Flexible working options;
  • Maternity Leave Top-up;
  • A Firm matching Group Retirement Savings plan;
  • An individual TFSA with low fund management fees and competitive investment options;
  • Employee Assistance Program to support you and your family;
  • A wellness spending account to foster employee well-being;
  • Professional Development opportunities;
  • Employee appreciation events;
  • Charitable giving programs.

Who we are:

Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with strategically placed offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, business services professionals and the communities in which we practice, gives us a unique position in the Canadian legal industry.

Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility.

While we thank all applicants for their interest, due to the high volume of applications we receive, we are unable to respond to queries individually, and only those selected for an interview will be contacted. No phone calls or agencies, please.

Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent department of the nature of the accommodation that you may require, to ensure your equal participation.

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