Account Executive, Corporate Sales East

4 weeks ago

Canada Porter Airlines Inc. Full time

Job Summary

The Account Executive, Corporate Sales is responsible for growing Porter’s corporate account base as it expands it's network into new markets across Canada and the United States. The Account Executive role will be focused on finding new corporate customers and improving the performance of the existing portfolio of corporate accounts.


Duties & Responsibilities

  • Build awareness of Porter’s growth strategy in the business community
  • Execute the business development strategy to expand Porter’s corporate account base in Eastern Ontario, Quebec and key markets in Eastern Canada and the United States
  • Grow Porter’s market share with a designated list of existing corporate accounts
  • Create, Present, Negotiate, Execute, maintain deliverables, and renew contracts for all targeted and existing corporate accounts
  • Strategically develop and deliver a plan to increase profitability and yield within portfolio.
  • Conduct regular Business Reviews with accounts to ensure contract compliance and delivery of targeted sales revenue to Porter
  • Maintain a pipeline of prospective corporate customers. Ensure pipeline reporting, strategies, policies and procedures are in compliance with strategic direction
  • Maintain corporate client information through the designated customer database systems (Zendesk CRM) and ensure pipeline updates, activities, and account productivity are tracked for reporting purposes
  • Assist in the-development of sales targets, account growth targets and budget requirements
  • Build in person relationships with new accounts. Maintain in person relationships with existing accounts
  • Gather market intelligence and use this intelligence to refine account offers. Share market intelligence with key Porter state holders to enhance management decisions across the organization
  • Participates in applicable networking and industry events representing Porter, including some Charitable Support initiatives

Behavioural Competencies

  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

  • Teamwork: Working collaboratively with others to achieve organizational goals.

  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.


Qualifications

  • A minimum of 5-7 years of industry relevant procurement and/or strategic sales expertise
  • Proven people leadership
  • Goals, objectives and measurement oriented
  • Field-based self-starting attitude with strong communication skills
  • Working knowledge of CRM and/or SFA tools
  • Knowledge of airline, travel agency sales, account management and industry relations practices
  • Knowledge of client travel program optimization methodologies, measurement, training, change management, marketing channels to enhance Porter offerings, sales force effectiveness and tool development
  • Working knowledge of all forms of payment used by agencies and corporate accounts
  • Industry profile and relationships
  • Undergraduate university degree and/or relevant industry experience of more than 7 years #LI-Hybrid

Location

Montreal - Home based w/ requirements to come to HQ (Toronto)


Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit or follow @porterairlines on Instagram, Facebook and Twitter.

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