Administrative Assistant/ Customer Service/ Data Entry

3 weeks ago

Newmarket ON, Canada UNAVAILABLE Full time

Are you looking to make a difference in your community? As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service.
By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen. 
Provide administrative support services to Care Coordinators
Enter, update and maintain a high volume of patient data in the electronic database
Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate
A Grade 12 diploma plus a community college business/office administration or medical diploma
~2+ years’ related office experience
~ Accurate keyboarding/data-entry skills
~ Proficiency with database software, MS Word and Excel
~ Advanced multi-tasking skills, with the ability to meet performance and service goals
~ Familiarity with medical terminology, and office administrative procedures/concepts
Ability to speak French or another second language
Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.
Home and Community Care Support Services Central serves 1.9 million people who reside in the communities of North York, South Simcoe County and York Region. Close to half of the people who live here are new Canadians, many of whom speak Cantonese, Russian, Punjabi, Italian, English, or one of a dozen other languages. They look to our organization when they need health care services delivered at home and in their communities.
We are committed to a culture that values diversity and inclusion.
Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process. Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
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