Sous Chef
3 weeks ago
Reports to: The Kitchen Manager.
Main Purpose of the Job:
The Sous Chef assists the Head Chef in all aspects of the Kitchen operation of a large scale, full service restaurant and sports bar, including but not limited to:
• Reaching all financial goals outlined in the annual operating budget
• Accountable for specific areas of P&L such as cost of food and kitchen labour
• Research, prepares and implements recipes that capture the company's food philosophy
• Training and execution of new and stablished recipes
• Procures the best available products while maintaining cost of goods targets outlined in annual budget
• Oversees maintenance and repairs program for kitchen equipment
• Creates and promotes a positive atmosphere for team members, guests, supplier and all business partners and associates alike
• Resolve any guest concerns, complains or special request in a professional and efficient manner.
• Understands and upholds all internal policies and procedures, holds all team members accountable equally and fairly.
• Understands and upholds all regulations and requirements stablished by local, provincial and federal authorities, including but not limited to: Ontario ESA 2000, WSIB, DineSafe and Smart Serve.
• Oversees front and back of the house restaurant staff including servers, bartenders, food runners, hosts, server assistance, cooks, dishwashers and bar-backs
Reports to:
Store Head Chef.
Duties and Responsibilities:
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively and safely
• Inspects kitchen storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory, labour cost and cost of goods to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities and special events.
• Performs other duties as required or assigned
Qualifications and Certificates
• 2+ years of management experience in a fast pace restaurant environment
• Culinary degree or equivalent experience
• High level of costumer service, demonstrated by their ability to listen, deal and resolve guest comments, concerns or complains
• Outstanding communication. Fluent in English is a must (written and spoken), knowledge of a second language is a plus
• Leadership and problem-solving skills
• High school diploma
• Knowledge of craft beer
Must complete the following courses or certifications prior to join our team:
• Food handler certification -
• Smart Serve -
• WHMIS -
• AODA -
• Workplace Violence & Harassment
Working Conditions:
• Cold conditions: Keg fridge, beer fridge, cold room & patio in the winter months.
• Hot conditions: Patio during the summer months
• Chemicals: We have a range of chemicals and will train you to use them safely and effectively.
• Schedule: Must be able to work a minimum of 8 hours shifts that range from, early morning starts (7am) to late night finishes (3/4am). Work week consists of five shifts, a minimum of 48 hours, however hours may change based on business levels.
Physical Requirements
Strength Guidelines
• Able to lift 50 lbs
• Able to work on feet at a fast pace for 8 hours. Breaks will be provided as per ESA 2000.
Motion Parameters
• Have the ability to climb stairs frequently throughout the shift.
• The job may require squatting, kneeling, standing & walking
• Must be confident in carrying a tray.
• Will be required to work at a high output fast paced
• Have a sense of urgency
Vision and Hearing Requirements
• Will be required to read beverage recipes and adhere to them at all times
• Will be required to communicate with colleagues so an efficient service can run
• Will be required to operate the point of sale system and take credit card payments
Psychological Demands
• Will be required to lead a shift. e.g making sure all duties are completed and signed off on by delegated staff.
• Have a strong mindset. The job can be challenging at times.
• Able to focus while having other tasks to-do.
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