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Distribution Centre
4 months ago
At Toys R Us Canada, our focus on FUN and PLAY is at the heart of everything we do. We are proud to be Canadian owned and operated by Putman Investments. We have an exciting opportunity to join R team, as a full time Distribution Centre Administrator on the day shift. This position is performed in our Concord Distribution Centre.
Shift Times : Monday to Friday, 8:30a.m. to 5:00p.m.
Reporting to the Manager Fulfilment, this role will support the Everest Toys fulfilment operations in the Toys R Us Distribution Centre. The Distribution Centre Administrator will perform various administrative duties in the Receiving department.
We want to bring on someone who values what we value- teamwork, excellence, authenticity, accountability and integrity. In other words, we want you to fit in here. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals, all in a work environment that is fast-paced, dynamic and fun.
Responsibilities:
- Performs various administrative duties as required for daily operations and be able to receive items using a Reach Truck.
- Process keyrecs and handles a high volume of data entry maintaining accuracy at all times.
- Research product held in Trouble area and partner with the Department Manager to resolve any problems.
- Print and burst transfer and receiver labels
- Produce and maintain administrative reports as determined by DC management
- Answering phone calls and liaising with Carriers and vendors to provide the highest level of customer service
- Schedule appointments with transport companies for receipt of merchandise
- Liaise with various departments to ensure flow of communication
- Maintain and file records for drivers, dispatch, etc.
- Provide the highest level of customer service to both internal as well as external customers.
- Accurately receives purchase orders
- Putaway stock using RF technology
- Provides excellent customer service and responds to inquiries within set timeframes from the Purchasing team
- Escalates urgent requests as needed to the DC Manager
- Performs other administrative duties and projects as assigned
- Comply with Toys”R”Us Health and Safety policies, procedures and standards and with the OHSA.
- Performs other duties as assigned, based on the needs of the business.
Qualifications:
- 1 – 2 years of administrative experience in a distribution centre / warehouse environment preferred with a strong commitment to customer satisfaction
- Must have previous experience and / or hold a valid Reach Truck license
- Ability to lift up to 50 lbs consistently.
- Proficient with Microsoft Office (Word, Excel, Sharepoint and MS Teams)
- Proficient in using RF technology
- Excellent customer service skills
- Excellent organization, planning, and communication skill
- Acts with a sense of urgency and self-direction within established guidelines
- Ability to support multiple projects, work under pressure, and adapt to sudden changes in the work environment
- Must be able to cross train between all areas of the DC
- Must have high initiative, integrity and dependability to function effectively as a team player.
Toys”R”Us is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.
