Intermediate Deskside Support Technician to support end computing, network, telephony, and acco[...]

2 weeks ago


Montréal QC, Canada S I Systems Full time
Intermediate Deskside Support Technician to support end computing, network, telephony, and account issues

Our valued client is seeking an Intermediate Deskside Support Technician to support end computing, network, telephony, and account issues

Responsibiltiies:

  • Desktop support responsible for end user computing, network, telephony and account issues.
  • Maintain & Support AV equipment in conference rooms and support additional audio/video requirements for events including town-hall meetings, VTC support and webcasts.
  • Printer support.
  • Windows OS installation, test and deploy windows images to systems.
  • Ensure IT practices are completed in accordance with Security practices.
  • Maintain accurate inventory of computer hardware and other IT equipment.

Must Have Skills:

  • 3+ years of experience as a Deskside Support Technician
  • Experience with Windows operating systems
  • Experience supporting audio/visual

Nice to Have Skills:

  • Proficiency in both English and French languages
  • Experience performing adds/moves/changes with Cisco VoIP or private branch exchange (PBX) systems
  • Experience providing IT support in a production environment (in addition to general office IT)
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