Full Time Contact Center Representative

Found in: Jooble CA O C2 - 2 weeks ago

Vancouver BC, Canada OpenRoad Auto Group Limited Full time

Position: Client Care Representative
Status: Full-Time
Department: Head Office - Client Contact Centre (Outbound) 
Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.
OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. Opportunity to work with a variety of OEM BRANDS including; Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
Internal and external, training & development opportunities for skill-development and growth
Comprehensive extended health and dental plan, tailored around Associate wellness
Handling heavy outbound and inbound phone contacts.
Working with multiple software applications.
Maintaining an updated customer database.
An interest in the automotive industry.
Strong customer service and phone skills.
Positive, flexible and process-oriented.
Fluent in Mandarin and English is ideal or preferred.
Completed high school education, or equivalent work experience.
Previous call center experience (an asset but not required).
We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their visions and goals.

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