Customer Service Supervisor, Full Time

2 weeks ago

Calgary AB, Canada Vecova Full time

Here at Vecova, we are passionate about inclusion and believe we can improve the lives of all members of our community. We are a dynamic leader in the disability sector providing programs, services, and enterprises designed to meet the needs of persons of all abilities through housing, employment, and wellness services. We are creating a workplace culture of inclusion and belonging where all team members feel heard and valued. We are a diverse group of individuals working towards a common and noble goal of inclusion for everyone.” – Kelly Holmes-Binns, Chief Executive Officer - Vecova
THE OPPORTUNITY – Customer Service Supervisor (Canada Summer Job)
Conduct face-to-face marketing for Bottle Pick-Up Service in specific residential areas.
Deliver precise information about Bottle Pick-Up Service and other related services.
Lead and foster a cooperative team environment by supervising customer service agents. Coordinate team meetings alongside the Social Enterprise Manager.
Meet assigned performance targets and perform other administrative duties as required.
These are some of the competencies and credentials we are looking for:
Holds a minimum of a high school diploma or GED in a related field and possesses work experience in a similar role.
Demonstrates customer service experience in a supervisory capacity
Capable of walking and climbing stairs during shifts.
Demonstrate a high level of administrative and IT capacity.
Be a Canadian citizen, permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment.
Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation.
We offer competitive compensation, a great benefits program, onsite fitness programs, flexible work schedules, and generous paid time off to spend time with family, pursue adventure, or take time for interests outside of work.
Vecova is committed to life-long learning and ongoing training is part of who we are. We have comprehensive training programs, and we offer learning opportunities to expand your knowledge and skills, stay current in your field, and continue to learn as your career progresses.
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Vecova is committed to diversity, equity, inclusion and accessibility for everyone.
We welcome this journey of continual learning with our dedicated employees and community.
We work to inspire and inform the community to be inclusive - from our daily work supporting individuals in the community and living environments to our social enterprise and employment programs.
Join us in building a future for people with all abilities where everyone is valued, belongs, and thrives.
Vecova celebrates diversity and is proud and committed to being an equal-opportunity employer. We recruit, employ, train, compensate, and promote regardless of Race, Religious beliefs, Color, Gender, Gender identity, Gender expression, Physical disability, Mental disability, Age, Ancestry, Place of origin, Marital status, Source of income, Family status and Sexual orientation (Alberta Human Rights Commission). We provide support in our recruitment process to candidates with disabilities; All candidates applying for positions must be authorized to work in Canada without employer support.
Job Types: Full-time, Fixed term contract, Seasonal
8 hour shift
~ Monday to Friday

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