Supervisor (Permanent, Full-Time)
Found in: Jooble CA O C2 - 2 weeks ago
Order Desk Customer Support Supervisor Job Description
We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for a Customer Support Supervisor opportunity at our Sherwood Park Head Office.
Our group is compromised of steel roofing & siding manufacturing and engineered steel building manufacturing. We are looking for an experienced Order Desk Customer Support Supervisor to lead and oversee our team of customer service representatives. The ideal candidate is a swift communicator comfortable with phone and email requests who maintains a high level of professionalism.
Order Desk Customer Support Supervisor Duties and Responsibilities
· Contribute to improving customer support by actively responding to queries and handling complaints via email and phone.
· Ensure customer service is timely and accurate on a daily basis
· Maintain applicable customer service record
Customer Support Supervisor Requirements and Qualifications
· 2+ years of customer service supervision experience preferred
· Proven track record of customer service excellence
· Knowledge of Microsoft Word, Excel and Outlook
· Profit Master experience an asset but not required
· Creative problem solver who thrives when presented with a challenge
Job Types: Full-time, Permanent
00 per hour
Dental care
On-site parking
Monday to Friday
Overtime
Overtime pay
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Found in: Jooble CA O C2 - 2 weeks ago
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Found in: Jooble CA O C2 - 1 week ago
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Found in: beBee S CA - 4 days ago
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