Customer Support Specialist

2 weeks ago

Barrie ON, Canada Action First Aid Full time

Key Responsibilities 

We are looking for a results-driven inside sales representative to actively seek out and engage existing clients, with a focus on growing our client base and increasing sales revenue. The ideal candidate will be comfortable making outbound calls, building strong relationships with clients and identifying opportunities for upselling and cross-selling our products/services.

  • Proactively reach out to existing clients via phone calls to understand their needs and identify opportunities for upselling and cross-selling.
  • Build and maintain strong, long-lasting client relationships through regular communication and exceptional service.
  • Effectively manage a portfolio of clients, providing them with personalized solutions and ensuring their satisfaction with our products/services.
  • Meet and exceed sales targets and performance metrics on a consistent basis.
  • Collaborate closely with the sales team to identify strategies for expanding our client base and improving sales processes.
  • Keep accurate records of client interactions and sales activities using our CRM system.

Qualifications:

  • Proven track record of success in inside sales, with a focus on phone-based client engagement.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients quickly.
  • Strong negotiation and persuasion skills, with the ability to close sales and overcome objections effectively.
  • Highly motivated and target-driven, with a passion for exceeding goals and driving revenue growth.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Experience using CRM software (e.g., Salesforce) and other sales productivity tools is a plus.
  • Bachelor's degree in Business Administration, Marketing, or related field is preferred.

What you can expect from us:

  • Competitive salary plus commission structure.
  • Comprehensive benefits package, including health insurance and retirement savings plan.
  • Opportunities for professional growth and advancement within the company.
  • An opportunity to be involved in a company that is truly ‘saving lives’ and performing meaningful and impactful work
  • A company that is delivering best in class products and services and is leading with innovation and excellence
  • Fun and supportive work environment with a focus on teamwork and collaboration.

If you are a driven and enthusiastic sales professional looking for a rewarding opportunity to grow your career with a leading company, we want to hear from you Please submit your resume and cover letter outlining your relevant experience and why you would be a great fit for this role. We look forward to reviewing your application.

About Action First Aid

Action First Aid is a dynamic and innovative privately owned Health & Safety Company in Canada, with our head office in Barrie, Ontario. For over 25 years, Action First Aid has been an industry leader in delivering best in class AED Products and First Aid Training with a focus on excellence and customer satisfaction. We specialize in helping organizations implement and manage large scale AED programs and continue to invest in delivering state of the art educational and training assets for our customers. Action First Aid is also a leader in bringing to market the SaveStation product line. SaveStations provide 24/7 access to life-saving AEDs in the heart of every community.

Our people are the cornerstone of our company and we pride ourselves on our positive culture and reputation for a great place to work. As we continue to expand our reach as leaders in the industry and enhance our offerings, we are seeking a highly motivated Inside Sales Representative to join our team.

  • Spécialiste support client/Customer Support Specialist

    7 days ago

    Mississauga, ON, Canada Bilinguallink Full time

    BILINGUAL PHARMACEUTICAL CUSTOMER SUPPORT SPECIALIST-HYBRID Full-Time, PERM Hours: Monday-Friday 8:30am-5:00pm, 1 hour lunch Our client is a leading pharmaceutical distribution channel that continues to grow. Due to this tremendous growth, they are looking for a talented Bilingual Pharmaceutical Customer Support Specialist to add to their team of...

  • Customer Support Advisor

    7 days ago

    Barrie, ON, Canada Bill Gosling Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! We are seeking friendly and empathetic individuals to join our team as Customer Service Agents. You will be responsible for providing...

  • Customer Support Specialist

    1 day ago

    Barrie, Canada Action First Aid Inc. Full time

    **Our Company**: Action First Aid is a dynamic and innovative privately owned Health & Safety Company in Canada, with our head office in Barrie, Ontario. For over 25 years, Action First Aid has been an industry leader in delivering best in class AED Products and First Aid Training with a focus on excellence and customer satisfaction. We specialize in helping...

  • Customer Support Specialist

    4 weeks ago

    Mississauga, ON, Canada LinHR Consulting Inc. Full time

    About the client: Our client in the Electronic Consumer Industry with a full range of electronics and appliances into the Canada market. This includes televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers, and freezers. It is looking for an Customer Support Specialist with effective and good attention to details. Work schedule and...

  • Specialist, customer support

    3 weeks ago

    Brampton, ON, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel. L’utilisation du masculin à pour but d’alléger le texte Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité,...

  • Customer Support Specialist

    7 days ago

    North York, ON, Canada iLobby® Facility & Visitor Management Full time

    About iLobby Visitor Management iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable, and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in...

  • Customer Support Specialist

    3 weeks ago

    North York, ON, Canada iLobby® Facility & Visitor Management Full time

    About iLobby Visitor Management iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable, and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in...

  • Customer Solutions Specialist

    4 weeks ago

    Ottawa, ON, Canada Lucent Marketing Group Full time

    Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated customer solutions specialist to add to our diverse team of professionals. Our company works as the...

  • Inside Sales

    1 day ago

    Barrie, Canada Action First Aid Inc. Full time

    **Our Company**: Action First Aid is a dynamic and innovative privately owned Health & Safety Company in Canada, with our head office in Barrie, Ontario. For over 25 years, Action First Aid has been an industry leader in delivering best in class AED Products and First Aid Training with a focus on excellence and customer satisfaction. We specialize in helping...

  • Client Support Specialist

    2 weeks ago

    Toronto, ON, Canada Resume Target Full time

    Resume Target is an industry leader in professional resume writing services known for their fanatical customer service, client support, and quality of work delivered in North America. Job Description We are currently looking to hire a Client Support Specialist for our growing sales division. As a Client Support Specialist, you will be responsible for...

  • IT Specialist

    7 days ago

    Barrie, ON, Canada Hays Full time

    We are seeking an experienced, client-centric IT Specialist to join our dynamic Information Technology team. Reporting to the Senior Manager of Information Technology, this position will provide technical stewardship to internal staff in a hybrid work environment. This operational role has a strong focus on system uptime, security and governance. The IT...

  • Travel Support Specialist

    3 weeks ago

    Cambridge, ON, Canada ATS Automation Full time

    OVERVIEW ATS' Global Services team is a dynamic, change-leading team that drives the delivery of value-driven Services to our customers worldwide. Services is a growing component of the overall delivery of value to ATS' customers globally and offers an opportunity for an opportunistic individual to create a well-defined offer structure of high-value...

  • Customer Experience Specialist

    7 days ago

    Toronto, ON, Canada EightSix Network Inc Full time

    Little Dribblers - The World's Only Children's Basketball Facility for Mini-Players ages 1 - 10, with an educational spin! Are you a seasoned sales professional with a knack for providing exceptional customer experiences? Little Dribblers is seeking a Customer Experience Specialist to join our team, leveraging your exceptional sales skills to...

  • Sr. Sales Support Specialist

    7 hours ago

    Oakville, ON, Canada Huntington Distribution Finance - North America Full time

    Summary:The Senior Sales Support Specialist serves as a subject matter expert on HNB-IF Know Your Customer (KYC) requirements and in preparing or reviewing documents for all new and existing customer “complex” ownership structure and non-standard documentation requests. The Sr Specialist will collaborate with Sales Support, Portfolio Management and...

  • Automation Support Specialist

    3 weeks ago

    Cambridge, ON, Canada ATS Automation Full time

    OVERVIEW ATS' Global Services team is a dynamic, change-leading team that drives the delivery of value-driven Services to our customers worldwide. Services is a growing component of the overall delivery of value to ATS' customers globally and offers an opportunity for an opportunistic individual to create a well-defined offer structure of...

  • Coding Specialist

    3 weeks ago

    Barrie, Canada Royal Victoria Regional Health Centre Full time

    **Job Description**: The **Coding Specialist** must have experience and knowledge of all types of acute care coding as well as coding standards. The Coding Specialist must have a working knowledge of the HBAM and Pay-for-Results funding methodologies. They will accurately code from the patients records to best reflect the care provided to patients. The...

  • Ground News: Customer Success Specialist

    4 weeks ago

    Kitchener, ON, Canada Philpar Full time

    Ground News: Customer Success Specialist / Customer Experience Specialist Unlike most news companies, our audience and our values do not align with any specific political ideology. Unlike most tech platforms, we don’t use manipulative algorithms to keep users on our platform to sell more ads. We are supported by our readers who pay for a subscription to...

  • Customer Experience Specialist

    2 weeks ago

    Toronto, ON, Canada Little Dribblers Full time

    Little Dribblers - The World's Only Children's Basketball Facility for Mini-Players ages 1 - 10, with an educational spin! Are you a seasoned sales professional with a knack for providing exceptional customer experiences? Little Dribblers is seeking a Customer Experience Specialist to join our team, leveraging your exceptional sales skills to...

  • System Support Specialist

    3 weeks ago

    Ottawa, ON, Canada Starbeamsystems Full time

    Starbeam Systems is looking to fill a full-time position for a Systems Support Specialist for our Ottawa Office. As a System Support Specialist you would be responsible for ensuring the smooth operation of an organization's computer systems and networks. This role involves troubleshooting hardware and software issues, providing technical assistance to...

  • Senior Health Safety

    3 weeks ago

    Toronto, ON, Canada Hays Specialist Recruitment Limited Full time

    This growing and expanding organisation manufactures their products to cater to their clients on a global scale. The company designs and manufactures their products while also providing support, maintenance, and management of their products for their clients/customers. As the Senior Health, Safety, and Environmental Advisor, you will assist various...