Business Analyst

1 day ago


Montréal QC, Canada IT Chapter Full time

IT Chapter, part of the Apside Group, is seeking a Business Analyst to contribute to a key project. This is a long term opportunity to apply your expertise in business processes and requirements gatheringResponsibilitiesAnalyze and design business processes to improve efficiency and effectiveness.Assess current state processes against desired outcomes, identifying gaps and opportunities for improvement.Create detailed business cases that define project goals, key performance indicators (KPIs), and deliverables aligned with strategic business objectives.Gather, document, and validate business requirements to align with project objectives.Support the implementation of new processes by developing training materials and supporting users in adopting changes.Develop clear and comprehensive SOPs to support the implementation of new processes.Lead and facilitate workshops with key stakeholders to capture requirements and ensure alignment on project goals.Collaborate with QA teams during the testing phase to ensure requirements are met, and provide validation support for any changes. Qualifications4-5 years of experience as a Business Analyst in process design.Ability to work independently and collaboratively in a fast-paced environment.Proven experience writing business case requirements and SOPs.Excellent communication and presentation skillsStrong workshop facilitation skills.Nice to have: experience in Identity and Access Management or cybersecurity domain Ability to work onsite one day a week


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