Receptionist

1 month ago


Canada Brookside Senior Living Kanata Full time

EMPLOYER: Brookside Senior Living Kanata

JOB DESCRIPTION:

Reporting to:

Scope of Position

The Receptionist is responsible for all aspects of office routines and clerical duties for residents

and employees in the Home.

Key Responsibilities

Resident Relations:

  • Provides initial face-to-face and telephone contact with visitors.
  • Provide direction to visitors and callers;
  • Marketing and Occupancy:
  • Welcomes and orients new residents, family and guests;
  • Responds to inquiries from potential residents, family members and guests (as required).
  • Answers telephone;
  • Sorts incoming mail daily for distribution to residents and all departments. Manages outgoing
  • mail;
  • Types correspondence including confidential material; Composes correspondence that does not
  • Organizes workflow through administrative office;
  • Coordinates meetings and schedules appointments as required;
  • Completes routine forms as required or directed;
  • Effectively maintains inventory of office supplies.

Other:

  • Undertakes all other responsibilities as assigned by the General Manager;
  • Is aware of employees and supervisor’s responsibilities and follows all health and safety policies
  • and procedures;
  • Works safely to reduce the risk of injury to self, co-workers, and residents;
  • Is alert to, remedies, and promptly reports all actual or potentially hazardous situations;
  • Wears personal protective equipment (or clothing) as required by task, MSDS, or home policy;
  • All other related duties as assigned.

Qualifications

  • Education/Experience:
  • Experience in customer service roles

Skills and Abilities

  • Empathy for and understanding of the needs of the elderly and/or disabled;
  • Good communication skills; both oral and written. Demonstrated public relations skills.
  • Initiative, good judgment and supervisory abilities;
  • Must be mature and possess the ability to exercise tact and diplomacy in dealing with residents,
  • staff and visitors;
  • Good computer skills including Microsoft Word and Excel

START DATE: 03/11/2024

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.

Job Position

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