IT Business Administrator

1 week ago

Cambridge ON, Canada Jamesway Full time

JIC) is a global provider of commercial Poultry Incubation Products and Services. Jamesway is a privately held company, headquartered in Cambridge, Ontario, Canada and operates subsidiaries in the United States, United Kingdom and China.

Jamesway is a leader in the poultry industry, committed to innovation and excellence. We specialize in developing state-of-the-art incubation products that meet the evolving needs of the poultry sector. Our team is driven by a passion for delivering high-quality, reliable, and innovative solutions that empower our customers.

Today, Jamesway is one of the top three brands worldwide in Poultry Incubation, has a customer base reaching into every corner of the world.

We are seeking an experienced and dynamic ERP Business Systems Administrator to join our team. In this role, you will be responsible for for bridging the gap between IT applications and the rest of the business. You will need to be well versed in IT business applications and be able to provide solutions and recommendations to address business needs.

Administer configuration and integration of business systems.
Support all aspects related to the ERP system - Infor CloudSuite Industrial/Syteline (v10 MT Cloud). CSI, Factory Tack, OS Portal, ION, Rhythm, PIM.
Create Custom Reports (Data views).
Implement and Maintain system integrations, ensuring seamless data flow between Infor and other business applications.
Develop and maintain system documentation - Integrations, configuration & customization details.
Monitor System Performance and troubleshoot issues.
Manage monthly uplifts.
Provide day-to-day IT support and troubleshooting software applications and hardware.

4-year degree in Business, Information Technology, Computer Science or related field, or comparable experience
~3-5 years of direct IT experience (help desk support, network administration, desktop support, IT Operations)
~3-5 years of experience with Infor/CloudSuite Industrial/Syteline
~ Self-directed and self-motivated to dig into business process details
~ Ability to prioritize, plan, schedule, focus, and act on several projects or problems simultaneously
~ Ability to articulate technical issues to testers, developers, managers and coworkers
~ Be part of a team that is dedicated to innovation and excellence in the poultry industry.
We celebrate diversity and are committed to creating an inclusive environment for all employee

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