Digital Creative Design Lead

4 weeks ago


Toronto ON, Canada EQ Bank | Equitable Bank Full time

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. Overall we serve more than 370,000 people acrossCanadathrough Equitable Bank,Canada'sChallenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions acrossCanadathat serve more than 5 million members. Together we have over$100 billionin combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our EQ Bank platform ( eqbank.ca ) has been named the top Schedule I Bank inCanadaon the Forbes World's Best Banks 2023, 2022, and 2021 lists.
As Creative Lead, you will create a holistic design strategy for our customers’ end-to-end journey in Digital Banking, including both online and mobile banking. You will provide an integrated design vision across projects based on incomplete or evolving requirements and provide guidance to our business and product stakeholders on how to turn concepts to life.
This is a hands-on role where you will use your deep design experience in an agile software development environment in collaboration with other world-class Product, Customer Experience, Marketing and Tech professionals. You will mentor and support product and visual designers on how to articulate our value and goals into an actionable design strategy, by exploring ideas and creating visual treatments.
Help establish engagement strategy and growth vision
Translate Brand philosophy into delightful visual brand moments (celebration, app splash, wait times, task completion)
Reimagine visual language across multiple product journeys (account opening, moving money, managing account, and loyalty program)
Ideate with product and design teams to approach customer challenges in innovative ways and challenge the status quo in online and mobile banking
Foster creative collaboration with Product and Marketing teams
Create prototypes, storyboards and sketches and ultimately high and low fidelity visual design for web and mobile app
7+ years experience creating the vision of software products and translating to design deliverables
~ Experience presenting high and low fidelity concepts to senior leadership, articulate thought process and create excitement along customer journey
~ Passion for creating products that have value and help people succeed
~ Figma (primary tool), Protopie (Motion/animation); What we offer [For full-time permanent roles]
Medical, dental, vision, life, and disability benefits
Generous vacation policy, personal days and even a moving day
Virtual events to connect with your fellow colleagues
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.
Equitable Bank is deeply committed to inclusion.



  • Toronto, ON, Canada Kanvas Studio Full time

    Welcome to Kanvas Studio! We're a Toronto-based creative agency that thrives on developing imaginative and innovative solutions for our partners. This journey often takes us on exciting and unexpected paths, and as a key member of our creative team, you'll be in the driver's seat as we propel our ideas forward. we're a tight-knit family of designers,...

  • Digital Marketing

    2 weeks ago


    Markham, ON, Canada Omnify - Home of LumiSheet™ Full time

    Digital Marketing Designer As our Digital Marketing Designer, you will be responsible for designing visually stunning digital assets and executing digital marketing strategies to enhance brand awareness, drive traffic, and increase conversion rates. Your creativity and strategic mindset will contribute to the success of our brand and enhance our online...


  • Toronto, ON, Canada Creative Niche Full time

    Our client, who is one of Canada's largest financial services organizations is hiring a Senior Product Designer. This is a full-time contract for a minimum of 12 months in duration and with the idea to convert to full-time permanent. The team works 3 days in the office (Toronto). Responsible for leading digital product design and will be working with a...

  • Creative Director

    1 week ago


    Toronto, ON, Canada Creative Niche Full time

    As a Creative Director you will build a strong visual/written vocabulary that will take the brand to the next level. It requires a passion to break through with innovative ideas while ensuring alignment with business objectives. Expertise in retail, digital, social, email, print and creative development process is key. The ideal candidate must have...

  • Creative Director

    4 weeks ago


    Toronto, ON, Canada Creative Niche Full time

    As a Creative Director you will build a strong visual/written vocabulary that will take the brand to the next level. It requires a passion to break through with innovative ideas while ensuring alignment with business objectives. Expertise in retail, digital, social, email, print and creative development process is key. The ideal candidate must have...


  • Toronto, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Toronto, ON, Canada 24 Seven Talent Full time

    Our client is in the financial/ insurance sector, providing an array of banking services. Our client is looking for an experienced Design Systems Lead to be a part of their innovative team. Design Systems Lead Overview: As the Design Systems Lead, you will lead a team of system designers and play a significant role in driving creative output across...


  • Toronto, ON, Canada Canadian Partnership for Women and Children Full time

    Creative Digital Content And Media Specialist WHO WE ARE For 20 years, the Stephen Lewis Foundation has challenged traditional power structures in international development and philanthropy by shifting resources into the hands of local communities impacted by the HIV epidemic in sub-Saharan Africa. Committed to community-led solutions, we provide...


  • Toronto, ON, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of...


  • Toronto, ON, Canada Procom Full time

    Digital Content Designer On behalf of our client in the Banking Sector, PROCOM is looking for a Digital Content Designer. Digital Content Designer - Job Description The Content Designer will join the bank’s Digital journey team that supports both new-to-bank clients and existing clients in opening new accounts or acquiring new services through self-serve...


  • Toronto, Canada Ignite Student Union Full time

    **About IGNITE** At IGNITE Student Union (IGNITE), we value individuals that show up as their whole selves and who are as diverse, inclusive, and fun as our student body. IGNITE is the official student union representing more than 33,000 full-time students at Humber College and the University of Guelph-Humber. To find out more about us and what we offer...


  • Toronto, ON, Canada Procom Full time

    Digital Content Designer On behalf of our client in the Banking Sector, PROCOM is looking for a Digital Content Designer. Digital Content Designer - Job DescriptionThe Content Designer will join the bank’s Digital journey team that supports both new-to-bank clients and existing clients in opening new accounts or acquiring new services through self-serve...

  • Product Designer

    1 week ago


    Toronto, ON, Canada Creative Niche Full time

    Our client, who is one of Canada's largest financial services organizations is hiring a Senior Product Designer. This is a full-time contract for a minimum of 12 months in duration and with the idea to convert to full-time permanent. The team works 3 days in the office (Toronto). Position Purpose: Responsible for leading digital product design and will...

  • Product Designer

    3 weeks ago


    Toronto, ON, Canada Creative Niche Full time

    Our client, who is one of Canada's largest financial services organizations is hiring a Senior Product Designer. This is a full-time contract for a minimum of 12 months in duration and with the idea to convert to full-time permanent. The team works 3 days in the office (Toronto). Position Purpose: Responsible for leading digital product design and...


  • Toronto, Canada Immigrate.ai Full time

    **Company Overview**: Immigrate.ai is a leading innovator in the immigration industry, dedicated to transforming how immigration services are delivered through advanced artificial intelligence technology. Our mission is to enhance the efficiency and accessibility of immigration processes globally. We prioritize creativity, innovation, and excellence in all...

  • Digital Designer

    5 days ago


    Toronto, Canada Leo Burnett Full time

    Job Description Leo Burnett is looking for their next Digital Designer to join their Digital Production Team. A Digital Designer will develop their existing skills by working with senior agency creative staff on a range of projects. The ideal candidate will have a passion for digital design, and a keen eye for detail. They must have an understanding...


  • Toronto, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of...

  • Design Lead

    4 weeks ago


    Toronto, Canada Sandbox Inc Full time

    **About Sandbox** Our amazing team is expanding! At Sandbox we are a multidisciplinary team at the intersection of filmmaking, design and technology and have a passion for learning. We work hard and venture into new territory to deliver beautiful, out-of-the-box digital media and learning products. We strive to make a difference for clients who work to...

  • Product Designer

    3 weeks ago


    Toronto, ON, C6A, Ontario, Canada Creative Niche Full time

    Our client, who is one of Canada's largest financial services organizations is hiring a Senior Product Designer.This is a full-time contract for a minimum of 12 months in duration and with the idea to convert to full-time permanent. The team works 3 days in the office (Toronto).Position Purpose:Responsible for leading digital product design and will be...


  • Toronto, ON, Canada ForceN Inc. Full time

    ForceN is surpassing human manipulation through scalable force-torque sensing hardware, improving surgical precision and enabling the next generation of robotic sensing technology. ForceN designs and manufactures high-reliability, high-precision systems; leveraging a proprietary digitally-manufactured transducer film that can be wrapped around any surgical...