Manager, Community Services

Found in: Jooble CA O C2 - 2 weeks ago


Vancouver BC, Canada Emily Carr University Full time

Permanent Full-Time Excluded Position
8:30am to 4:30pm / Monday to Friday
Emily Carr University of Art + Design is a school of students, faculty, thinkers and makers unlike any other. Established in 1925, we are the only specialized, accredited, public, post-secondary university in British Columbia solely devoted to education and research in the creative sector and its associated knowledge economy. We merge research, critical theory and studio practice in an interdisciplinary environment, strengthening our work by the integration of our personal and professional practices. Our strategy, facilities, partnerships and resources are intentionally student-centred to foster dialogue, expression and open connections in support of the next generation of creative and cultural leaders.
The Manager, Student Accessibility Services provides management, leadership, and oversight for the University's Student Accessibility Services. The Manager is the institutional subject matter expert on student accessibility and develops and implements accommodation programs for students. The Manager is accountable for maintaining a current knowledge and expertise with respect to legislation, regulations and standards impacting accessibility services in a public post-secondary environment in BC and leads with respect to ECU’s compliance.
The Manager develops and recommends institutional accessibility policies and procedures for approval and collaborating with a wide range of partners and operational departments across ECU, works to increase institutional awareness and ensure that accessibility considerations are integrated into facilities planning, employee training, and policies and practices, across all operational areas.
The Manager is responsible for hiring, management and performance review of a small team of Accessibility Services personnel.
Benefits of Joining the Emily Carr community:
Enrollment in a comprehensive benefits package, including Dental Coverage, Extended Health, Disability Coverage and Life Insurance.
Membership in the College Pension Plan.
Master’s degree in counselling psychology, social work, education, disability studies or a related field.
At least 5 years of experience in a leadership role in accessibility services.
Strong knowledge and ability to interpret legislation, regulations, and standards applicable to accessibility services in a public post-secondary environment in British Columbia.
Demonstrated knowledge of best practices in the field of access and accommodation services, including models of disability management, inclusive educational design, and their application to higher education, EDI and Human Rights and Discrimination Policy.
Strong understanding of privacy legislation, and management of sensitive personal information and records.
Demonstrated understanding of the principles of risk management in the context of accessibility services.
Professionalism and experience collaborating with employees at a range of levels, including senior leaders, to increase awareness, teach, and bring about positive, meaningful, and sustainable organizational change.
Knowledge of web and mobility accessibility, and experience with accessibility testing tools and technologies.
Excellent leadership, collaboration, and project management skills.
Ability to manage multiple tasks and competing priorities.
Demonstrated commitment to justice, equity, diversity, inclusion, and reconciliation.
Demonstrated commitment to reconciliation and decolonization: Professional ability to evaluate a range of medical documentation, including psychoeducational and learning disability assessments, and to determine a student’s eligibility for accommodation.
Provide leadership and expertise in the design, development and implementation of organization-wide accessibility strategies, frameworks, and execution plans.
# Manage and oversee the provision of accessibility services and accommodations to students with disabilities.
# Lead the Accessibility Services team, including hiring, supervision, training, and performance management.
# Identify needs and opportunities and develop strategies that will enhance student accessibility services in all facets of a student’s experience and interactions with the University.
# Serve as an institutional subject matter expert and consultant to senior leadership on matters related to legislative and policy interpretation and practices in student accessibility and accommodation.
# Support and create professional development opportunities to faculty, staff, and employees to ensure accessibility best practices in all ECU learning spaces.
# Leverage extensive expertise in accessibility and accommodation to establish, implement and provide support in the teaching and learning environment.
# Provide guidance, consultation, and support to students, faculty, and staff on accommodations, assistive technologies, and other accessibility-related topics.
# Ensure compliance with federal and provincial laws and Human Rights legislation related to disability accommodations.
# Remain current with legislative and regulatory changes relevant to the provision of accessibility and accommodation services, and human rights, and ensure policies and procedures are current and compliant.
# Develop and recommend accessibility policies and procedures for approval.
# Collaborate with staff and faculty to provide training and education on accessibility accommodations and accessibility best practices across all operational areas of ECU.
# Collaborate with Student Services teams and other academic and administrative departments to ensure ECU’s compliance with regulations and policies, meeting institution-wide student accessibility needs.
# Develop training for Accessibility Services staff and other Student Services employees as needed.
# Provide compliance and other reports as required to senior leadership.
# Plan and manage the Accessibility Services budget.
# Stay current on emerging technology, trends, and best practices in accessibility services, while providing leadership on new initiatives to uphold and promote best practices in the field.
# Foster a culture of Justice, Equity, Diversity, and Inclusion (JEDI) by remainingcurrent in JEDI trends that impact their field of work and make recommendations to the Executive Director for improvements in support of the ECU community, and the strategic goals of the University.
# Emily Carr University especially invites those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. These include women, persons with diverse gender expressions and identities, persons of all sexual orientations, racialized persons, persons with disabilities, and First Nations, Metis, Inuit and Indigenous persons. however, Canadians and permanent residents of Canada will be given priority.



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