Community Support Services Worker

4 weeks ago

Maple Ridge BC, Canada Alouette Addictions Services Society Full time

The Outreach Worker is a community-based role providing support to individuals who are homeless or at risk of homelessness to access appropriate community supports.
Assess and connect clients with community services including, but not limited to, housing searches, counselling, mental health services, food bank, job search, income assistance, and assist clients with completing necessary paperwork.

Liaises with clinical and community service providers to ensure client access to services.
Maintain lists of available housing, including printing available rental lists from resources such as Craig’s List.
Identify and assess potential emergency situations and in consultation with the Manager, report or refer client to appropriate supports, such as counsellors,emergency health services.
Proactive community outreach including building partnerships with fellow service providers.

Refer clients to appropriate resources on matters related to residential tenancy disputes and other appropriate legal supports.
Pick up and deliver food from the Food Bank.
Complete weekly database updated of the BC Housing database.
Connects clients with BC Housing rental subsidy support including Housing Prevention Program (HPP) and Housing Outreach Program (HOP).
Maintains database and client management files to track client referral and follow-up information.
Promote Harm Reduction model of care.
Collaboratewith other professionals and community service organizations as needed.
Diploma in Community Social Service
Possession of a valid BC class 5 driver’s license and use of a personal vehicle during working hours
Full series of Covid 19 vaccinations, that have been approved by the World Health Organization. (“Or an equivalent combination of education, training, and experience
Demonstrated ability to communicate effectively both verbally and in writing with clients, staff and community agency personnel.
Ability to make effective referrals, reflecting knowledge of community resources and collaborative skills.
Proficiency in the use of computers, including database management software applications.
The ability to create trusting relationships with clients that may be homeless, or at risk of homelessness, to help them gain access to the individual supports they need to improve their lives.

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