Commercial Operations Manager

2 weeks ago

Lipton SK, Canada Hub International Full time

Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.
The Commercial Operations Manager, SK leadership to the Commercial Operations Team and is responsible for maximizing the alignment, efficiency and effectiveness of the processes within the SK Commercial Department with the rest of the Prairie Region. With a focus on building and maintaining technical knowledge as well as solid insurance industry relationships, this role also ensures that Commercial sales are supported and increased while employees are provided with opportunities to grow within the Organization.
The Commercial Operations Manager, SK develops and maintains operational excellence by improving efficiencies and ensuring that, even during organizational growth, all systems in the organization are aligned toward achieving overall strategic goals. Reporting directly to the Vice President, Saskatchewan Sales but will work collaboratively with the other Vice President’s and Commercial Operations leaders across the Prairie Region to design, align, communicate and follow up on commercial operations. Ensures there is continual focus on employee developmental practices that attract and retain employees and strives for excellence in the quality of work and service provided by the commercial operations teams.
The Commercial Operations Manager, SK builds and maintains lasting relationships within the Commercial Team throughout Saskatchewan, the Prairie Region and beyond to add value to Sales, Commercial Marketing, Personal Insurance Operations, key business partners and clients.
Track, monitor, and measure the effectiveness of all business improvement initiatives and develop long term strategies to improve overall productivity.
# Proactively identifies performance barriers to ensure that Commercial Insurance product knowledge and solid insurance company relationships are developed and maintained within IBU.
# Develop and maintains Commercial Standard Operating Procedures.
# Supports and coaches commercial employees.
# Provide Systems and SOP training.
# Create a high-performance culture across the team.
# Review reports/results with the commercial team monthly.
# Lead the team and ensure we attract, hire and retain top talent for Commercial Operations while maintaining staffing levels to meet client needs and allow for profitability.

This is a Full-Time Permanent career working out of our Saskatchewan locations.
Ideally, 10-15 years of commercial insurance experience. A minimum of 5-10 years of experience managing a diverse group of insurance professionals is required. Previous experience managing across organizational boundaries is an asset.
Why Join HUB?
Paid educational training and vast learning opportunities.
Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.
To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.
We encourage innovation and educated risk-taking.
# We serve clients, communities, and colleagues.

Ready to join HUB and build a career in a rapidly growing industry? Department: Account Management & Service

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