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Administrative support clerk

1 month ago

Québec QC, Canada iA Financial Group Full time

Job Description Administrative support clerk
Individual insurance / Temporary / 6 months contract / Full time (35h) / Hybrid / Québec / Montréal / Number of available positions: January 2026
Are you passionate about administrative tasks and eager to contribute to a company whose purpose is to help clients feel confident and secure about their future? As an administrative support clerk, you will play a key role in various administrative tasks supporting our individual insurance contract administration teams.
As an administrative support clerk, you will be at the heart of our mission. Assist with opening new client requests in our administrative system (indexing process to route requests to transactional teams).
Send documents related to contract amendments processed by our colleagues responsible for modifications (electronic contract delivery process).
Participate in updating and correcting client data, such as addresses, to ensure compliance with Canada Post standards.
Enter information into various systems.
Has good knowledge and ease with computer tools and the Microsoft Office Suite
Has an intermediate level of English proficiency, as the role requires reading and processing documents in English, corresponding by email with clients and external partners who are English-speaking only across Canada several times a day, on a daily basis.
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The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring, innovative workspaces. Flexible group insurance, a competitive pension plan, employee share purchase plan, vacation and personal wellness days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more
Posting End Date
With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto
Our Commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.