Logistics Manager

2 weeks ago

Ontario, Canada NA Freight Forwarding Inc Full time

Shift Time:  8:00am to 4:30pm (In Office)

Terms:  Permanent Full-Time

Reports To:  President

About Us:

North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world.

We seek out driven, talented individuals to join our team to meet and exceed our clients’ needs. We offer a rewarding career and brand that our employees are proud to represent.

Job Scope:

To plan, organize, direct, control and evaluate departments responsible for the transportation and movement of goods, under the direction of the Executive Leadership team.

Duties & Responsibilities:

  • Develop and direct logistic processes and establish ongoing improvement plans for freight management, vendor routing, and carrier management.
  • Monitor performance metrics for transportation, shipping and receiving.
  • Monitor, analyze, and report on weekly and monthly logistics key performance indicators along with implementing process improvements wherever possible.
  • Negotiate with and manage contracts and service level agreements for third party suppliers and/or service providers.
  • Leading the full cycle of the onboarding process for new clients.
  • Collaborate with senior leadership in request for proposal (RFP), and request for quote (RFQ) processes.
  • Work with the inventory planning personnel to minimize shortages and improve inventory holdings.
  • Aligns with senior leadership to develop a company’s short and long-term goals, and then plans logistics strategically to enable the company to achieve those goals.
  • Preparing logistics operations for expected challenges (such as spikes in seasonal demand), and for building a resilient supply chain that is strong and stable enough to withstand unforeseen challenges.
  • Monitor standard warehousing and fulfillment procedures such as receiving, picking, and packing, for speed, efficiency, and quality of throughput.
  • Able to communicate and connect with both executives and warehouse employees and balance the demands of each.
  • Manage logistics budgets including facilities, labor, supplies, and freight.
  • Continuously optimizing operations and finding effective ways to both reduce spending and enhance the customer experience.
  • Track data to proactively identify and tackle inefficiencies before they become liabilities. 
  • Provide updates on the status of projects and give progress reports on other process improvement initiatives.
  • Supervise facility design, improvements, and contracts, including real estate transactions, leases, repairs, and design.
  • Manage carrier implementations and establish service level agreements to ensure services are delivered as promised.
  • Handling e-commerce, quoting, and integration.
  • Organize staff training, development, and performance reviews.
  • Deal with imports and exports shipped to and from the company; work with customs officials to ensure compliance.
  • Communicate the organizations safety policies in accordance with applicable safety standards and applicable legislation.

Professional & Educational Background:

  • 10-15 years of experience in Freight Forwarding and 3PL industry is required.
  • Bachelor’s degree or master’s degree in supply chain management , transportation, economics, business administration, project management, or a similar field is required. 
  • Strong experience in e-commerce, quoting, negotiation and integration is required. 
  • The designation Supply Chain Management Professional (SCMP) or registration in the educational program of the Supply Chain Management Association considered an asset.

Skills & Ability:

  • Leadership:  Able to promote growth within the department through feedback, supervision, support and training
  • Problem Solving:  The ability to troubleshoot using experience and research on best practices
  • Communication:  Has excellent active listening skills and communicates effectively in both written and verbal formats including proficiency in spelling, grammar, and punctuation.
  • Organization:  Must be highly organized, detail-oriented, and able to shift from one priority to another as required.
  • Multi-tasking:  Must have strong multi-tasking abilities, be proactive and adaptable based on the needs of the company and the executives.
  • Technical:  Understanding of logistics software and warehouse management systems

Mindset & Personality:

  • Strategic :  Takes initiative and a strategic approach to day-to-day operations
  • Driving:  Persistent in achieving goals and objectives for the organization
  • Persuasive:  Able to influence others in achieving the organization’s goals and objectives
  • Proactive: Takes initiative and an organized approach to day-to-day operations as well as future needs
  • Responsive: Committed to a high level of responsiveness both inside our business and with our customers and vendors

North American Freight Forwarding Inc. offers great employee perks including:

  • Competitive compensation
  • Extended health benefits
  • Dental care
  • Employee Assistance Program
  • Life insurance
  • RRSP program
  • Casual work environment
  • Engaging social activities and events throughout the year 

Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any particular accessibility needs and the organization will work with the employee to address them.

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