Inside Sales Account Manager

4 weeks ago

London ON, Canada EightSix Network Inc Full time

At Keypak, we are looking to grow our sales team and the ideal candidate should have minimum 3 years of business to business (B2B) sales experience. Our next Inside Sales superstar should be humble, hungry and smart with a strong work ethic and excellent organizational skills to manage a fast-paced environment while multi-tasking during the correct times. This position will report directly to the Inside Sales Manager and will be based out of our London, ON office.

  • Ensure daily schedules are in place for Business Development Managers (BDM) through telemarketing and email communication.
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
  • Route qualified opportunities to the appropriate sales executives for further development and closure.
  • Keep CRM’s updated with daily activities and notes.
  • Maintain and expand database of prospects within your assigned territory.
  • Research accounts, identify key players and generate interest.
  • Work as a team with BDM to build sales pipeline, get appointments, prepare and follow-up on quotes with prospects and customers, and support with additional tasks as needed.
  • Fulfil customer sample requests from internal stock or supplier procurement.
  • File daily/weekly reports as required.
  • Assist Customer Service team with incoming calls or emails as necessary.
  • Facilitate and attend Team Communications or Zoom meetings when scheduled.
  • Achieve department targets and KPI’s including number of dials by day, appointments set, etc.

Qualifications & Skills Requirements

  • 3+ years experience in an Inside Sales role with a proven track record of over-achieving quota. (Commission Sales background preferred but not required)
  • Experience in the shipping & packaging industry considered a strong asset.
  • Experience working with Salesforce.com or similar CRM.
  • Strong phone presence and experience dialing 50+ calls per day.
  • Proficiency with Microsoft Office and web presentation/online meeting tools such as Zoom, Microsoft Teams etc.
  • Excellent verbal and written communication skills.
  • Strong listening and presentation skills.
  • Ability to multi-task in a fast-paced environment, prioritize, and manage personal time effectively.
  • Ability to establish rapport with prospects and customers to ensure enduring business relationships.

What we offer

  • A competitive salary package complemented by commission and performance-based bonuses.
  • 15 days of vacation annually.
  • Comprehensive health and dental benefits.
  • An engaging company culture that values professional development and innovation.
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