Manager, Product Design

3 weeks ago


Toronto ON, Canada T-Net British Columbia Full time

We are currently seeking a Product Design Manager to join our Product Design team. This is a remote position and can be performed remotely across Canada, excluding Quebec.

What your team does:

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviors and needs of our users. They act as champions of user experience as we work to transform the way lawyers and their staff provide services to their clients. If you're focused on shipping value to customers with an opportunity to revolutionize an industry, you've found your next team.

As a Product Design Manager, you lead a team of designers across multiple product areas. You support your team members to be their best selves at Clio: developing their skills, achieving their career goals, and improving the processes and systems used by the entire Clio design community. You evolve and shape the culture of our design team at Clio.

You also are a member of Clio's product leadership and ensure we ship great experiences for our users. You work in close collaboration with your product management and engineering counterparts and advocate for the voice and experience of Clio's users. You coach and guide the leads on your team to define the design strategy for your product areas and connect that strategy to Clio's overall objectives. This includes collaborating and ensuring a high quality for design briefs, vision, and success metrics produced by your team. You identify shared and connected experiences between different product areas and ensure their consistency, quality, and excellence.

You support the senior product leadership at Clio to influence our overall product direction as a key advocate of Clio's users. You identify opportunities to improve their overall experience with Clio across any touchpoint and you collaborate with other departments on executing on these opportunities.

What you'll work on:

  • Develop the career, skills, and performance of a team of designers
  • Advocate for user experience with your leadership partners
  • Coach and guide your area's product teams to work better together and build better product
  • Support defining the design strategy and vision for how users should experience Clio in 3-5 years
  • Build a team and systems that allow you to attract and hire the best design talent
  • Support and uphold the bar of the quality of design at Clio
  • Ensure consistency, quality, and excellence across product areas
  • Evangelize the importance of user experience and design at Clio

What you may have:

  • 2+ years experience managing designers
  • 5+ years experience building digital products
  • Worked on a digital product beyond version 1
  • Have experience building SaaS products
  • Have experience building for SMB or Consumers

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
  • Flexible time off policy, with an encouraged 20 days off per year.
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary:

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

We are currently seeking a Product Design Manager to join our Product Design team. This is a remote position and can be performed remotely across Canada, excluding Quebec.

What your team does:

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviors and needs of our users. They act as champions of user experience as we work to transform the way lawyers and their staff provide services to their clients. If you're focused on shipping value to customers with an opportunity to revolutionize an industry, you've found your next team.

As a Product Design Manager, you lead a team of designers across multiple product areas. You support your team members to be their best selves at Clio: developing their skills, achieving their career goals, and improving the processes and systems used by the entire Clio design community. You evolve and shape the culture of our design team at Clio.

You also are a member of Clio's product leadership and ensure we ship great experiences for our users. You work in close collaboration with your product management and engineering counterparts and advocate for the voice and experience of Clio's users. You coach and guide the leads on your team to define the design strategy for your product areas and connect that strategy to Clio's overall objectives. This includes collaborating and ensuring a high quality for design briefs, vision, and success metrics produced by your team. You identify shared and connected experiences between different product areas and ensure their consistency, quality, and excellence.

You support the senior product leadership at Clio to influence our overall product direction as a key advocate of Clio's users. You identify opportunities to improve their overall experience with Clio across any touchpoint and you collaborate with other departments on executing on these opportunities.

What you'll work on:

  • Develop the career, skills, and performance of a team of designers
  • Advocate for user experience with your leadership partners
  • Coach and guide your area's product teams to work better together and build better product
  • Support defining the design strategy and vision for how users should experience Clio in 3-5 years
  • Build a team and systems that allow you to attract and hire the best design talent
  • Support and uphold the bar of the quality of design at Clio
  • Ensure consistency, quality, and excellence across product areas
  • Evangelize the importance of user experience and design at Clio

What you may have:

  • 2+ years experience managing designers
  • 5+ years experience building digital products
  • Worked on a digital product beyond version 1

Serious bonus points if you:

  • Have experience building SaaS products
  • Have experience building for SMB or Consumers

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
  • Flexible time off policy, with an encouraged 20 days off per year.
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The expected salary range* for this role is $144,000 to $216,000 CAD. Please note there are a separate set of salary bands for other regions based on local currency.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

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