Solutions Architect
1 month ago
Scotiabank ServiceNow Solutions Architect, Scotiabank Toronto , Ontario Apply Now
ServiceNow Solutions Architect, Scotiabank
The Principal ServiceNow Architect is a key member of the Service Management team and is responsible for the holistic design, direction, and strategy of the enterprise ServiceNow platform. The Principal Architect works with the Solution Architects as well as the Platform Delivery leadership teams, Technical Architects and Enterprise Architects to provide a technology direction, thought leadership and technical vision for the platform.
Create, maintain and communicate the Enterprise ServiceNow architecture and best practices
A thought leader and trusted advisor on the ServiceNow architecture and technical roadmap; maintain strong relationships with technology leadership, 3rd party vendors, enterprise and business architects to develop and maintain the ServiceNow technical roadmap
Connect stakeholders, 3rd party vendors and technology partners towards achieving business outcomes and objectives by identifying best-in-class ServiceNow capabilities that achieve business strategy; Envision and enable a mid and long-term ServiceNow capabilities strategy outside of ITSM/ITOM (e.g. Facilities, HR, CSM, Cloud Management, etc.)
Excellent knowledge of ServiceNow best practices and ongoing knowledge of ServiceNow roadmap and latest feature/functionality
Full understanding of the Agile approach
Deep industry and best practice knowledge (ITIL) and proven expertise in ITSM implementation and improvement
7+ years of experience of enterprise IT implementations
5+ years of experience with IT architecture, Design principles, database architecture and relational databases
7+ years of experience in implementing ServiceNow or SaaS platforms (specifically ITSM, ITOM, ITBM as well as expertise in integrations and CSDM, Discovery, Service Mapping)
ServiceNow Certified Master Architect; ITIL Foundations
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more
Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here ( . Candidates must apply directly online to be considered for this role.
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