Client Services Rep/Office Services
3 weeks ago
Modern Beauty was established in Calgary, AB, in 1986. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive thinking, and our ability to accommodate our growing client base while ensuring our employees are treated like family.
We are looking for an enthusiastic and knowledgeable Customer Care/Order Entry Representative to join our team in our Mississauga office. The ideal candidate is passionate about the beauty industry, has previous customer service experience and is able to manage shifting priorities.
This position is ideal for a fully proficient individual with a minimum of 2 years in a fast-paced Customer Service environment and has demonstrated they can work independently and also thrive in a team atmosphere. Our ideal candidate will be well spoken and value work ethic, integrity, dependability and possess the customer service soft skills that will allow for a high level of customer support. This position has a set Monday-to-Friday work schedule with additional hours required based on business needs.
Answering calls and providing exceptional customer service in answering questions or resolving issues
Strong technical aptitude and ability to learn a new computer system
Ensure customer satisfaction by completing follow-up phone calls to customers once shipments have been received
Make outbound advertising phone calls to notify customers of upcoming sales events or trade-shows
Provide support for Showroom Sales Associates when required
Enjoys daily interactions with customers in person as well as over the phone
Experience as a hairstylist, a nail technician, an esthetician or in beauty sales is considered an asset.
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