Volunteer Resources Associate

3 weeks ago

Oshawa ON, Canada Lakeridge Health Full time

Volunteer Resources Associate
Volunteer Resources Associate
Volunteer Resources
Inclusion, Diversity, Equity, Anti-Racism and Accessibility (IDEAA)
Temporary Full Time
Days - 8 Hour Shifts (Subject to Change)
Lakeridge Health Oshawa
240 per hour
This dynamic role will appeal to a detail-oriented, adaptable and creative individual who wants to be part of a multi-hospital team; is committed to excellence and is passionate about engaging others to improve the hospital experience for patients, families and our teams. Reporting to the Volunteer Resources Lead, this position is responsible to support innovative strategies that transform the patient experience at Lakeridge Health through the provision of exemplary volunteer services.
In this role, the Associate will work from the Oshawa Hospital, act as a site liaison with volunteers and collaborate with the whole Volunteer Resources Team (VRT). Facilitation of the activities relating to screening and onboarding of volunteers corporately, database entry, communication and reporting are key responsibilities of this position. Leveraging a high degree of skill, confidentiality and expertise in monitoring and tracking current onboarding techniques will enable the team to enhance service delivery, improve care outcomes and patient and family satisfaction.
Responsible for the department's database, including accuracy of information; Developing tools with the team to support both virtual and in-person processes.
* Monitor site issues and volunteer satisfaction and sharing with VRT for actions.
* Monitoring and maintaining role vacancy logs via data entry.
* Ensuring and facilitating completeness of all volunteer onboarding steps.
* 2 years of related work and/or volunteer experience required
* Post-secondary education, preferably in volunteer management and/or human resources related field is an asset
* Proven experience maintaining and utilizing a large database; ideally a volunteer management platform
* Ability to communicate effectively with a diverse workforce and community
* Excellent computer and administrative skills including report development and proficiency in Microsoft Office applications i.e. Sharepoint and Teams
* The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.
Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. Lakeridge Health is committed to providing a safe and healthy work environment and to preventing the transmission of COVID 19 infections among Lakeridge Health team members and our patients. New Lakeridge Health team members will be required to provide proof of full vaccination for COVID-19 during their Post-offer/Pre-employment Health Assessment, subject to any exemptions recognized under the Ontario Human Rights code.
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