Dealership Service Manager
4 weeks ago
We are looking for a high performing individual interested in taking the next step in their career to join and lead our growing team as Service Manager
You will play a crucial role in overseeing and managing the performance of service advisors, technicians, and other staff in the service department. You will need to ensure that staff are well-trained, motivated, and working together effectively to provide exceptional customer service and efficient repair and maintenance services. Leveraging your extensive leadership skills and knowledge of Parts, Service, and customer service excellence, you will be accountable for the Service Department's annual financial performance goals.
Health and Dental benefits
Training and learning opportunities
Effectively organizes and manages team members, including technicians and advisors, to ensure team objectives and service goals are achieved
Own creating an exceptional customer service experience by: maintaining customer relationships and ensuring repeat customers by delivering quality service, recommending additional products and services and by addressing any customer concerns or complaints quickly and professionally
Set up and maintain service desk, including managing service desk team members and evaluating desk efficiency
Resolve service desk problems and improve current service desk operations to increase productivity and enable amazing customer service
Regularly audit work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly
Control department budgets and other expenses
Completed a related post-secondary program and or training courses would be valuable
5 years of experience in an automotive dealership Service Department
3-5 years of management experience
A provincially recognized Journeyman Automotive Mechanic Certificate would be an asset but is not required
Working knowledge of industry standards and practices, including product details and company services offered
Experience with service applications with ADP / CDK including dispatch also considered an asset
A valid driver's license and a safe driving history
Ability to train, coach, direct and encourage technicians, advisors and shop foreman
For more information on our Company, please visit our website at . To apply, please submit your resume and cover letter on the Careers portion of our website.
At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities.
-
Services Management Coordinator
1 week ago
Calgary, AB, Canada Dilawri Group of Companies Full timeInfiniti Gallery is actively searching for an Service Manager to join the team at Dilawri Group! Dilawri Group offers a performance driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We offer a “promote from within culture”, formal training opportunities, competitive pay...
-
Director of Dealership Accounting
1 week ago
Edmonton, AB, Canada Go Auto Full timeJob Description: Director, Dealership Accounting Reports to: Vice President, Dealership Accounting Primary Responsibilities The Director of Accounting will be responsible for leading and overseeing the financial operations and accounting practices across our network of automotive dealerships. This role involves managing multiple dealership controllers...
-
Director of Dealership Accounting
1 week ago
Edmonton, AB, Canada Go Auto Full timeJob Description: Director, Dealership Accounting Reports to: Vice President, Dealership Accounting Primary Responsibilities The Director of Accounting will be responsible for leading and overseeing the financial operations and accounting practices across our network of automotive dealerships. This role involves managing multiple dealership controllers...
-
Director, Dealership Accounting
2 weeks ago
Edmonton, AB, Canada Go Auto Full timeJob Description Director, Dealership Accounting Reports to: Vice President, Dealership Accounting Primary Responsibilities The Director of Accounting will be responsible for leading and overseeing the financial operations and accounting practices across our network of automotive dealerships. This role involves managing multiple dealership...
-
Service Manager Infiniti Gallery Calgary, AB
1 week ago
Calgary, AB, Canada Dilawri Group of Companies Full timeInfiniti Gallery is actively searching for an Service Manager to join the team at Dilawri Group! ABOUT US Dilawri Group of Companies is a Canadian company that represents 76 dealerships nationally with 8 dealerships plus the Dilawri Collision Centre in Calgary! Dilawri Group offers a performance driven culture that focuses on success through teamwork, a...
-
Remote Customer Service Phone Agent
3 weeks ago
Calgary, AB, Canada Vividtheory Full timeWhether innovating a new idea, building amazing new software, or creating the next best marketing campaign, we live by the motto, “You Can”. Creative freedom to make a direct and immediate impact on our technologies.Operate in a new style “self-care” work schedule. Company Description Vivid Theory is an innovative technology studio, distinguished...
-
Service Manager Infiniti Gallery Calgary, AB
1 week ago
Calgary, Canada Dilawri Group of Companies Full timeInfiniti Gallery is actively searching for an Service Managerto join the team at Dilawri Group!ABOUT USDilawri Group of Companies is a Canadian company that represents 76 dealerships nationally with 8 dealerships plus the Dilawri Collision Centre in Calgary! Dilawri Group offers a performance driven culture that focuses on success through teamwork, a...
-
Service Manager Infiniti Gallery Calgary, AB
1 week ago
Calgary, Canada Dilawri Group of Companies Full timeInfiniti Gallery is actively searching for an Service Managerto join the team at Dilawri Group!ABOUT USDilawri Group of Companies is a Canadian company that represents 76 dealerships nationally with 8 dealerships plus the Dilawri Collision Centre in Calgary! Dilawri Group offers a performance driven culture that focuses on success through teamwork, a...
-
Service Manager Infiniti Gallery Calgary, AB
1 week ago
Calgary, Canada Dilawri Group of Companies Full timeInfiniti Gallery is actively searching for an Service Managerto join the team at Dilawri Group!ABOUT USDilawri Group of Companies is a Canadian company that represents 76 dealerships nationally with 8 dealerships plus the Dilawri Collision Centre in Calgary! Dilawri Group offers a performance driven culture that focuses on success through teamwork, a...
-
Service Manager Infiniti Gallery Calgary, AB
3 hours ago
Calgary, Canada Dilawri Group of Companies Full timeInfiniti Gallery is actively searching for an Service Managerto join the team at Dilawri Group!ABOUT USDilawri Group of Companies is a Canadian company that represents 76 dealerships nationally with 8 dealerships plus the Dilawri Collision Centre in Calgary! Dilawri Group offers a performance driven culture that focuses on success through teamwork, a...
-
Help Desk Support/Technical Support
2 weeks ago
Calgary, AB, Canada PBS Systems Inc. Full timeCalgary Tech Centre, Calgary, Alberta, Canada We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need...
-
Software Product Analyst
4 weeks ago
Calgary, AB, Canada PBS Systems Inc. Full timeCalgary Headquarters, Calgary, Alberta, Canada We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need...
-
Software Product Analyst
4 weeks ago
Calgary, AB, Canada PBS Systems Inc. Full timeCalgary Headquarters, Calgary, Alberta, Canada We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need...
-
Parts Manager
3 weeks ago
Bonnyville, AB, Canada Bonnyville Dodge Full timeBonnyville Dodge is looking for a Parts Manager: to lead our busy Parts Department! The perfect candidate will strive to provide exceptional customer service to our bodyshops, day to day customers and our service department. Accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing,...
-
Parts Manager
5 days ago
Bonnyville, AB, Canada Bonnyville Dodge Full timeBonnyville Dodge is looking for a Parts Manager: to lead our busy Parts Department! The perfect candidate will strive to provide exceptional customer service to our bodyshops, day to day customers and our service department. Accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing,...
-
Parts Manager
3 weeks ago
Bonnyville, AB, Canada Bonnyville Dodge Full timeBonnyville Dodge is looking for a Parts Manager: to lead our busy Parts Department! The perfect candidate will strive to provide exceptional customer service to our bodyshops, day to day customers and our service department. Accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing,...
-
Internal Service Advisor
4 weeks ago
Calgary, Canada Capital Chevrolet Buick GMC Inc Full timeCompany: Capital Chevrolet Buick GMC Inc At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and...
-
Parts Manager
2 weeks ago
Bonnyville, AB, Canada Bonnyville Dodge Full timeBonnyville Dodge is looking for a Parts Manager: to lead our busy Parts Department! The perfect candidate will strive to provide exceptional customer service to our bodyshops, day to day customers and our service department. Accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing,...
-
Parts Manager
3 weeks ago
Bonnyville, AB, Canada Bonnyville Dodge Full timeBonnyville Dodge is looking for a Parts Manager: to lead our busy Parts Department! The perfect candidate will strive to provide exceptional customer service to our bodyshops, day to day customers and our service department. Accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing,...
-
Parts Manager
3 weeks ago
Bonnyville, AB, Canada Bonnyville Dodge Full timeBonnyville Dodge is looking for a Parts Manager: to lead our busy Parts Department! The perfect candidate will strive to provide exceptional customer service to our bodyshops, day to day customers and our service department. Accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing,...
