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Junior Dispatcher

2 months ago

Mississauga ON, Canada Transco Freight Full time

Transco is aiding a prominent Canadian logistics and transportation company in their quest for a Junior Dispatcher to join our team based in Mississauga.The Junior Dispatcher will be responsible for answering and directing phone calls and emails, organizing and scheduling appointments, and drafting and ensuring efficient communication with customers and internal teams.Role Description:Lead and dispatch a group of Vendors who are responsible for following SOPs and delivery protocolsAssign and monitor routes, and coordinate rescue plans as necessaryEncourage and advocate safe driving practicesManage Vendor’s routes based on the company needsCompile daily, weekly, monthly reporting as necessaryEnsure vehicle inspection reports are precise and completeAudit vehicles as necessaryAssist the Operations Manager as neededQualifications:Post-secondary degree or diploma in logistics or related fields are advantageousMinimum (1) year experience in a customer service-oriented roleProficiency in using dispatch software and GPS systemsExperience in the transportation or logistics industry is an assetHigh degree of professionalism and discretion with the ability to exercise sound judgementExcellent written and verbal communication skills with the proven ability to interact with all levels of an organizationStrong organization skills with the ability to prioritize and problem solve effectively