SUPPORT SPECIALIST
2 weeks ago
Decision Support Specialist Description: Permanent Full Time (Remote with Potential for Hybrid)
Mary’s General Hospital’s renewed vision of ‘Inspiring excellence. Healthier Together’ lays out a plan for growth, and innovation that will keep pace with the community and region that it serves. It also reflects our strong culture and values of compassion, respect, inclusion, integrity, collaboration and innovation that we bring to each interaction with patients and each other within the hospital and extends that commitment to how we will work with our partners across the health system. Mary’s, your contribution will make a positive impact to the quality of life for patients and families. New employees must provide documentation/proof of full COVID-19 vaccination status, a 2-step TB screening, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at St. Mary’s General Hospital. Staff will require clearance from Employee Health before they are able to begin any position within SMGH.
Reporting to the Manager of Decision Support and Business Intelligence, the Decision Support Specialist (Inpatient) is responsible for supporting the analytics needs of the Inpatient (Medicine, Surgery, Combined Med/Surg) departments. The Decision Support Specialist provides expert analytics, interpretation, and recommendations to improve clinical, statistical, and financial results to internal and external clinical and non-clinical leaders. A highly skilled, evidence driven individual with exceptional analytical and communication skills and a demonstrated commitment to advancing business intelligence to enhance decision making will excel in this position.
This position will primarily be remote with occasional in-person workdays as required.
Bachelor’s degree in Data Science, Health Informatics, or a related field.
Experience with Microsoft Power BI
Proficient with SQL
Demonstrated proficiency in quantitative and statistical analysis.
Demonstrated effective communication and interpersonal skills with all levels of staff including physicians, patient service leaders, Ministry representatives and various other internal/external client groups.
Sound organizational, time-management, and planning skills with the ability to multi-task and meet conflicting deadlines.
Experience with Oracle Cerner EMR
Master's Degree in related field
Extract, analyze, and synthesize data from disparate systems including IntelliHealth, Oracle Cerner, CIHI, and IDS
Report findings and data-driven recommendations to stakeholders in an accessible way to support decision-making
Delve into data to identify discrepancies, patterns, and trends
Profiling datasets to ensure high quality, accurate data for internal and external reporting
Define and analyze performance metrics and report to stakeholders on a regular basis
Abide by all SMGH policies and procedures, (i.e.,
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