Tech Field Support Specialist

Found in: Jooble CA O C2 - 1 week ago


Ontario, Canada Axiom Technologies Full time

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Computer OS/Peripherals troubleshooting
Handling Different PC Operating Systems ( Windows 7/8 and 10)
Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
Basic knowledge of SOE and group policies
Printer support
Good knowledge of MS Office tools installation & troubleshooting
Excellent customer service and people skills
Field experience supporting a variety of technologies and services
Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
Flexible schedule and commitment to work on demand when required
Good knowledge of Infrastructure support.
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Microsoft Office applications
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification
Flexible Work Arrangement (Rostering System)
~ Experience an array of different IT projects/work cases
~


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