Superviseur Operations

Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.
Reporting to the Operations Manager, the Operations Supervisor will be responsible for all facets of the operations on the shift. This involves leading all aspects of health and safety, operational performance, customer relations, continuous improvement, and people development.
Shift: Monday to Friday - Afternoon 3:00pm-11:00pm
Schedule the labour requirements for the shift to ensure production goals are met within the budgeted cost structure.
Complete shift briefings to ensure the effective communication of relevant information to all employees.
Hold Team Members accountable for ensuring proper picking and packing procedures are followed and that all production meets or exceeds Client’s quality standards.
Monitor, analyze and report daily/weekly departmental performance through effective KPI tracking and data collection for respective shift.
On a daily basis approve all labour hours using agile in adherence with company policies, maintaining accurate record keeping ensuring proper payment of employees for the shift and cost allocation to customer accounts.
Provide daily feedback to employees through coaching and administer performance appraisals. Accountable for the monitoring, achievement and improving of Performance/Activity Indicators (KPIs & KAIs) pertaining to operational efficiency, quality and safety within the facility.
Five (5) years Distribution experience (3PL experience would be an asset)
Computer literacy in MS software.
Proficiency with Warehouse Management Systems (WMS)
Managing Through Change
Planning & Results Orientation
Business & Financial Savvy
Preferably a College Diploma in Business Management with focus in Logistics Management and/or the equivalent in experience.

Medical, dental, and vision coverage for you and your family
Life and disability insurance
A Retirement Savings Program with a company match
Company sponsored social events
Community volunteering
We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
Job Family Metro Supply Chain
Job Function Warehouse - Canadian Operations
#